Hide Caller ID

General Help
1

I have a ring group (pre-Qual) that answers incoming calls and then transfers to another ring group (Qual) after the caller has been qualified.

When the call is transferred from pre-Qual to Qual I need to be able to hide the Caller id info to prevent sales people from being picky… When the pre-Qual team transfers their name & extension is being displayed. I want to display the (pre-Qual) ring group number.

I hope this makes sense. I have looked in the PBX settings and can’t seem to find where to make this change. Any help is appreciated.

Thanks

2

Send it to the callerID module then send it to the ring group.

FreePBX dial plan is a chain of events.

3

Thank You I will look into that.

4

So I installed the module and it appears to not be working, I am using PBX 2.8.1.

When I change the CalledID Name and CallerID Number nothing is changing. It is still showing the callers name an extension in the display. Does this only work for Incoming Calls?

Should I be using a different module? I trying to hide a user’s name and extension when they transfer a call to a ring group.

Thanks