Help with Gui dashboard stuck at 90%

Hello everyone.
I apologize for the first post which is asking for some help, after many attempts and research I was not able to resolve my issue with one of the PBX’s I deployed.

So far I setup about 6-7 FreePBX 15’s at different locations. Absolutely wonderful product. In all cases we purchase the System admin module, in one case so far the fax.

Ill get to the issue here.

When connecting the portal by web, the gui loads up fast to 90% then remains stuck for about 3-4 minutes. Eventually comes up with the following system overview error
“There was an error asking for Overview. Check the error logs for more information.”

The PBX appears to work fine. The phones connected can take and make calls no problem.
However even after the portal loaded, I get a blank screen if I try to get anywhere such as Applications => Extensions or Connection => Trunks

I have connected by SSH and did the following:
yum update
I have installed all available updates.
I check daily for updates in hopes an update can resolve my issue.
Latest one today being ca-certificates

I have installed all latest module updates with the command
fwconsole ma updateall
All is up to date.

I verified the freepbx.log file using
nano /var/log/asterisk/freepbx.log

The log file is filled with the following:

[2021-10-04 11:10:03] [freepbx.INFO]: Deprecated way to add Console commands for module pagingpro, adding console commands this way can have negative perfor$

[2021-10-04 11:10:03] [freepbx.INFO]: Deprecated way to add Console commands for module queuestats, adding console commands this way can have negative perfo$

[2021-10-04 11:10:03] [freepbx.INFO]: Deprecated way to add Console commands for module qxact_reports, adding console commands this way can have negative pe$

[2021-10-04 11:10:03] [freepbx.INFO]: Deprecated way to add Console commands for module sangomaconnect, adding console commands this way can have negative p$

[2021-10-04 11:10:03] [freepbx.INFO]: Deprecated way to add Console commands for module voicemail, adding console commands this way can have negative perfor$

[2021-10-04 11:10:03] [freepbx.INFO]: Deprecated way to add Console commands for module zulu, adding console commands this way can have negative performance$

[2021-10-04 11:10:03] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 71 [] []

[2021-10-04 11:10:03] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 80 [] []

[2021-10-04 11:10:30] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 71 [] []

[2021-10-04 11:10:30] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 80 [] []

[2021-10-04 11:11:05] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 71 [] []

$ [] []

[2021-10-04 11:11:05] [freepbx.INFO]: Deprecated way to add Console commands for module adv_recovery, adding console commands this way can have negative per$

[2021-10-04 11:11:05] [freepbx.INFO]: Deprecated way to add Console commands for module api, adding console commands this way can have negative performance $

[2021-10-04 11:11:05] [freepbx.INFO]: Deprecated way to add Console commands for module backup, adding console commands this way can have negative performan$

[2021-10-04 11:11:05] [freepbx.INFO]: Deprecated way to add Console commands for module iotserver, adding console commands this way can have negative perfor$

[2021-10-04 11:11:05] [freepbx.INFO]: Deprecated way to add Console commands for module pagingpro, adding console commands this way can have negative perfor$

[2021-10-04 11:11:05] [freepbx.INFO]: Deprecated way to add Console commands for module queuestats, adding console commands this way can have negative perfo$

[2021-10-04 11:11:05] [freepbx.INFO]: Deprecated way to add Console commands for module qxact_reports, adding console commands this way can have negative pe$

[2021-10-04 11:11:05] [freepbx.INFO]: Deprecated way to add Console commands for module sangomaconnect, adding console commands this way can have negative p$

[2021-10-04 11:11:05] [freepbx.INFO]: Deprecated way to add Console commands for module voicemail, adding console commands this way can have negative perfor$

[2021-10-04 11:11:05] [freepbx.INFO]: Deprecated way to add Console commands for module zulu, adding console commands this way can have negative performance$

[2021-10-04 11:11:08] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 71 [] []

[2021-10-04 11:11:08] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 80 [] []

[2021-10-04 11:12:07] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 71 [] []

[2021-10-04 11:12:07] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 80 [] []

[2021-10-04 11:12:17] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 71 [] []

[2021-10-04 11:12:17] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 80 [] []

[2021-10-04 11:12:17] [freepbx.INFO]: Deprecated way to add Console commands for module adv_recovery, adding console commands this way can have negative per$

[2021-10-04 11:12:17] [freepbx.INFO]: Deprecated way to add Console commands for module api, adding console commands this way can have negative performance $

[2021-10-04 11:12:17] [freepbx.INFO]: Deprecated way to add Console commands for module backup, adding console commands this way can have negative performan$

[2021-10-04 11:12:17] [freepbx.INFO]: Deprecated way to add Console commands for module iotserver, adding console commands this way can have negative perfor$

[2021-10-04 11:12:17] [freepbx.INFO]: Deprecated way to add Console commands for module pagingpro, adding console commands this way can have negative perfor$

[2021-10-04 11:12:17] [freepbx.INFO]: Deprecated way to add Console commands for module queuestats, adding console commands this way can have negative perfo$

[2021-10-04 11:12:17] [freepbx.INFO]: Deprecated way to add Console commands for module qxact_reports, adding console commands this way can have negative pe$

[2021-10-04 11:12:17] [freepbx.INFO]: Deprecated way to add Console commands for module sangomaconnect, adding console commands this way can have negative p$

[2021-10-04 11:12:17] [freepbx.INFO]: Deprecated way to add Console commands for module voicemail, adding console commands this way can have negative perfor$

[2021-10-04 11:12:17] [freepbx.INFO]: Deprecated way to add Console commands for module zulu, adding console commands this way can have negative performance$

[2021-10-04 11:13:08] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 71 [] []

[2021-10-04 11:13:08] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 80 [] []

Please let me know if you guys have any recommendations.
Let me know if there is a different log file to verify or if I should uninstall and reinstall any specific module.

My issue is mostly resolved.

When onsite, I tried logging in using a laptop (that never logged in to this PBX in the past)

My laptop refused to even authenticate. As if I had the wrong user and pass.
So I proceeded to connect by SSH as root.

Copied over the long hidden password on the admin login page

from the putty window,
fwconsole unlock “Thatlonghiddenpassword”

Refreshed the admin login page and voila, it logged in no problem without getting stuck at 90%
I went to administrator and changed the password.
Logged out. Closed the web page, re-opened it, logged in as admin. Worked perfectly.

Weirdly enough, I still can’t connect via the windows server which previously couldn’t pass 90%
Now I don’t even get a response from the IP with Chrome, Private window or a fresh firefox install.

Back to SSH

fwconsole firewall trust “IPAddressHere”
fwconsole firewall stop
fwconsole firewall start

No change. However I am less worried now as everything appears to work fine, with the exception of access through a specific machine which isn’t the end of the world to me.

If anyone has any suggestions for my new issue, I am all ears.

Sounds pretty strange. I ran across a thread on here that might or might not apply to your situation --> GUI access suddenly failed.

I had a similar problem at the beginning. I read in some post that hostname has something to do with it.

I set my hostname according to a DDNS registration and I added to /etc/hosts and now everything works.

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