Help on Setting inbound caller ID

General Help
1

Hello all,
I am new to using this system. I was wondering if it was possible to set up specific inbound caller ID. Meaning need to know what number was dialed to reach our office. We have a block of DID’s. And they are supposed to be for a specific company. So when a customer calls in, we need to be able to see on screen that they dialed XXX-555-1234 or if they dialed XXX-555-1238.

If that makes sense to anyone. I was looking for some guidance on this. any help is appreciated. Thank you for your time

2

If you read the documentation and explored the GUI, you will find that you can set the “CID Name Prefix” for exactly that reason.

It’s always a good idea to do that reading thingy :wink:

3

lol thank you