I have an odd problem whereby this morning I had a line showing active on the graph on the system overview, but no user was on a phone, and there were no trunks in use. I tried to call into the office this afternoon to find I had a line busy tone, but nobody was even in the office (I found out later). So upon my return, I started to check things. The graph shows 2 active calls, and I was the only person in, so no extensions in use. I’m a little confused as to what is going on here. I’m rather hoping I’ve not got outgoing calls still active and therefore going to cost a lot of money!?
Is anyone able to shed light on what might cause this? Obviously I now have no lines available for customers to call in on. I have unplugged the lines for 5 minutes from the BT sockets to see if it resets.
I’m running Asterisk Version 11.8.1 and FreePBX Version 12.0.76