Howdy! Welcome to the forums 
Regarding AI features, please check out our FreePBX > AI category , any ai tagged posts, and our relevant guidelines for posting with AI-assistance. There was a recent great webinar featuring Sangoma Softphones that included mention of current Commercial Modules > Scribe features like transcription, call summaries and sentiment analysis; and there will be more discussion on AI-palatable vCons at this interesting conference in Georgia next month.