Hello from a new member - John William

Using The Forums
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Hi everyone,

New here, and wanted to introduce myself before getting into the forums.

I work in the VoIP and business communications space, mostly around softphones, SIP, and how the client side connects to the systems underneath. A lot of my hands-on time has been with SIP clients, provisioning, push notifications on mobile, and the usual NAT and one-way-audio puzzles that come with the territory.

I’ve spent more time on the client/softphone end than deep in dialplan work, so I’m honestly here as much to learn as to contribute — FreePBX and Asterisk are areas where the people on this forum know far more than I do, and I’d like to close that gap. Lately I’ve also been digging into the AI features starting to show up in softphones (real-time translation, transcription, call summaries), which has been an interesting rabbit hole.

Looking forward to reading through the threads and helping out where I actually can be useful. Thanks to everyone who keeps this community going.

John

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Howdy! Welcome to the forums :cowboy_hat_face:

Regarding AI features, please check out our FreePBX > AI category , any ai tagged posts, and our relevant guidelines for posting with AI-assistance. There was a recent great webinar featuring Sangoma Softphones that included mention of current Commercial Modules > Scribe features like transcription, call summaries and sentiment analysis; and there will be more discussion on AI-palatable vCons at this interesting conference in Georgia next month.

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Hello from Michigan! @johnwilliam Thanks for stopping in, let us know if you need anything at all.

Cheers,
MW