Hello FreePBX Forum people!
The way we have it set up @ my work is that we all have a hardphone @ our desk, that we dial *15 and then log in with our extension/pwd. This allows us to move desks/phones freely. We also work remotley, so we have softphones that we do the same thing. During my testing, I was able to make and receive calls via the Hardphones both internally and externally.
Currently the Softphones are able to do the following.
- Receive internal Calls from soft/hardphones
- Make Outgoing Calls
But they are missing the most important feature, the ability to receiving calls from the outside.
Note: All calls come in via Queue, nothing directly to a phone # or extension.
I’m sure you will need more info, even a pointer on what to look into to fix this, would be much appreciated!