GXW4224 outbound calling issue

I have successfully provisioned the GXW4224 using the EPM. I have only configured 1 extension as a test. I can call the analog phone incoming but when I attempt to dial out from the analog phone I just get a fast busy. Have I missed something?

It turns out that I can dial out in some cases. I can dial an extension with 4 digits but not 5.

connect to your pbx’s CLI and run asterisk -vvvvvvvvvvr to monitor the call attempt. Post the results.

-- Executing [[email protected]:1] Macro("PJSIP/1000-000000c6", "user-callerid,LIMIT") in new stack
-- Executing [[email protected]:1] Set("PJSIP/1000-000000c6", "TOUCH_MONITOR=1432236941.1375") in new stack
-- Executing [[email protected]:2] Set("PJSIP/1000-000000c6", "AMPUSER=1000") in new stack
-- Executing [[email protected]:3] GotoIf("PJSIP/1000-000000c6", "0?report") in new stack
-- Executing [[email protected]:4] ExecIf("PJSIP/1000-000000c6", "1?Set(REALCALLERIDNUM=1000)") in new stack
-- Executing [[email protected]:5] Set("PJSIP/1000-000000c6", "AMPUSER=1000") in new stack
-- Executing [[email protected]:6] GotoIf("PJSIP/1000-000000c6", "0?limit") in new stack
-- Executing [[email protected]:7] Set("PJSIP/1000-000000c6", "AMPUSERCIDNAME=Test Fax") in new stack
-- Executing [[email protected]:8] GotoIf("PJSIP/1000-000000c6", "0?report") in new stack
-- Executing [[email protected]:9] Set("PJSIP/1000-000000c6", "AMPUSERCID=1000") in new stack
-- Executing [[email protected]:10] Set("PJSIP/1000-000000c6", "__DIAL_OPTIONS=Ttr") in new stack
-- Executing [[email protected]:11] Set("PJSIP/1000-000000c6", "CALLERID(all)="Test Fax" <1000>") in new stack
-- Executing [[email protected]:12] GotoIf("PJSIP/1000-000000c6", "0?limit") in new stack
-- Executing [[email protected]:13] ExecIf("PJSIP/1000-000000c6", "1?Set(GROUP(concurrency_limit)=1000)") in new stack
-- Executing [[email protected]:14] GosubIf("PJSIP/1000-000000c6", "7?sub-ccss,s,1(from-internal,)") in new stack
-- Executing [[email protected]:1] ExecIf("PJSIP/1000-000000c6", "0?Return()") in new stack
-- Executing [[email protected]:2] Set("PJSIP/1000-000000c6", "CCSS_SETUP=TRUE") in new stack
-- Executing [[email protected]:3] GosubIf("PJSIP/1000-000000c6", "0?monitor_config,1(from-internal,):monitor_default,1(from-internal,)") in new stack
-- Executing [[email protected]:1] GotoIf("PJSIP/1000-000000c6", "0?is_exten") in new stack
-- Executing [[email protected]:2] StackPop("PJSIP/1000-000000c6", "") in new stack
-- Executing [[email protected]:3] Return("PJSIP/1000-000000c6", "FALSE") in new stack
-- Executing [[email protected]:15] ExecIf("PJSIP/1000-000000c6", "0?Set(CHANNEL(language)=)") in new stack
-- Executing [[email protected]:16] GotoIf("PJSIP/1000-000000c6", "1?continue") in new stack
-- Goto (macro-user-callerid,s,30)
-- Executing [[email protected]:30] Set("PJSIP/1000-000000c6", "CALLERID(number)=1000") in new stack
-- Executing [[email protected]:31] Set("PJSIP/1000-000000c6", "CALLERID(name)=Test Fax") in new stack
-- Executing [[email protected]:32] Set("PJSIP/1000-000000c6", "CDR(cnum)=1000") in new stack
-- Executing [[email protected]:33] Set("PJSIP/1000-000000c6", "CDR(cnam)=Test Fax") in new stack
-- Executing [[email protected]:34] Set("PJSIP/1000-000000c6", "CHANNEL(language)=en") in new stack
-- Executing [[email protected]:2] Set("PJSIP/1000-000000c6", "ROUTEUSER=1000") in new stack
-- Executing [[email protected]:3] GotoIf("PJSIP/1000-000000c6", "1?restrictedroute-453e406dcee4d18174d4ff623f52dcd8,274,2:outbound-allroutes,274,2") in new stack
-- Goto (restrictedroute-453e406dcee4d18174d4ff623f52dcd8,274,2)

[2015-05-21 15:35:41] WARNING[8558][C-00000099]: pbx.c:6510 __ast_pbx_run: Channel ‘PJSIP/1000-000000c6’ sent to invalid extension but no invalid handler: context,exten,priority=restrictedroute-453e406dcee4d18174d4ff623f52dcd8,274,2

OK, So.
After looking at the LOG I posted I noticed the extension 274, that should be 21174. I hooked up another test phone and all my problems went away.
Issue was a bad analogue set. Thanks for the help

Awesome :smiley: You’re welcome