GXW4224 outbound calling issue

I have successfully provisioned the GXW4224 using the EPM. I have only configured 1 extension as a test. I can call the analog phone incoming but when I attempt to dial out from the analog phone I just get a fast busy. Have I missed something?

It turns out that I can dial out in some cases. I can dial an extension with 4 digits but not 5.

connect to your pbx’s CLI and run asterisk -vvvvvvvvvvr to monitor the call attempt. Post the results.

-- Executing [274@from-internal:1] Macro("PJSIP/1000-000000c6", "user-callerid,LIMIT") in new stack
-- Executing [s@macro-user-callerid:1] Set("PJSIP/1000-000000c6", "TOUCH_MONITOR=1432236941.1375") in new stack
-- Executing [s@macro-user-callerid:2] Set("PJSIP/1000-000000c6", "AMPUSER=1000") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("PJSIP/1000-000000c6", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] ExecIf("PJSIP/1000-000000c6", "1?Set(REALCALLERIDNUM=1000)") in new stack
-- Executing [s@macro-user-callerid:5] Set("PJSIP/1000-000000c6", "AMPUSER=1000") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("PJSIP/1000-000000c6", "0?limit") in new stack
-- Executing [s@macro-user-callerid:7] Set("PJSIP/1000-000000c6", "AMPUSERCIDNAME=Test Fax") in new stack
-- Executing [s@macro-user-callerid:8] GotoIf("PJSIP/1000-000000c6", "0?report") in new stack
-- Executing [s@macro-user-callerid:9] Set("PJSIP/1000-000000c6", "AMPUSERCID=1000") in new stack
-- Executing [s@macro-user-callerid:10] Set("PJSIP/1000-000000c6", "__DIAL_OPTIONS=Ttr") in new stack
-- Executing [s@macro-user-callerid:11] Set("PJSIP/1000-000000c6", "CALLERID(all)="Test Fax" <1000>") in new stack
-- Executing [s@macro-user-callerid:12] GotoIf("PJSIP/1000-000000c6", "0?limit") in new stack
-- Executing [s@macro-user-callerid:13] ExecIf("PJSIP/1000-000000c6", "1?Set(GROUP(concurrency_limit)=1000)") in new stack
-- Executing [s@macro-user-callerid:14] GosubIf("PJSIP/1000-000000c6", "7?sub-ccss,s,1(from-internal,)") in new stack
-- Executing [s@sub-ccss:1] ExecIf("PJSIP/1000-000000c6", "0?Return()") in new stack
-- Executing [s@sub-ccss:2] Set("PJSIP/1000-000000c6", "CCSS_SETUP=TRUE") in new stack
-- Executing [s@sub-ccss:3] GosubIf("PJSIP/1000-000000c6", "0?monitor_config,1(from-internal,):monitor_default,1(from-internal,)") in new stack
-- Executing [monitor_default@sub-ccss:1] GotoIf("PJSIP/1000-000000c6", "0?is_exten") in new stack
-- Executing [monitor_default@sub-ccss:2] StackPop("PJSIP/1000-000000c6", "") in new stack
-- Executing [monitor_default@sub-ccss:3] Return("PJSIP/1000-000000c6", "FALSE") in new stack
-- Executing [s@macro-user-callerid:15] ExecIf("PJSIP/1000-000000c6", "0?Set(CHANNEL(language)=)") in new stack
-- Executing [s@macro-user-callerid:16] GotoIf("PJSIP/1000-000000c6", "1?continue") in new stack
-- Goto (macro-user-callerid,s,30)
-- Executing [s@macro-user-callerid:30] Set("PJSIP/1000-000000c6", "CALLERID(number)=1000") in new stack
-- Executing [s@macro-user-callerid:31] Set("PJSIP/1000-000000c6", "CALLERID(name)=Test Fax") in new stack
-- Executing [s@macro-user-callerid:32] Set("PJSIP/1000-000000c6", "CDR(cnum)=1000") in new stack
-- Executing [s@macro-user-callerid:33] Set("PJSIP/1000-000000c6", "CDR(cnam)=Test Fax") in new stack
-- Executing [s@macro-user-callerid:34] Set("PJSIP/1000-000000c6", "CHANNEL(language)=en") in new stack
-- Executing [274@from-internal:2] Set("PJSIP/1000-000000c6", "ROUTEUSER=1000") in new stack
-- Executing [274@from-internal:3] GotoIf("PJSIP/1000-000000c6", "1?restrictedroute-453e406dcee4d18174d4ff623f52dcd8,274,2:outbound-allroutes,274,2") in new stack
-- Goto (restrictedroute-453e406dcee4d18174d4ff623f52dcd8,274,2)

[2015-05-21 15:35:41] WARNING[8558][C-00000099]: pbx.c:6510 __ast_pbx_run: Channel ‘PJSIP/1000-000000c6’ sent to invalid extension but no invalid handler: context,exten,priority=restrictedroute-453e406dcee4d18174d4ff623f52dcd8,274,2

OK, So.
After looking at the LOG I posted I noticed the extension 274, that should be 21174. I hooked up another test phone and all my problems went away.
Issue was a bad analogue set. Thanks for the help

Awesome :smiley: You’re welcome