Dear Team,
is there a GUI (or a Premium Plugin) that i can evaluate:
- in queues if a call was not answered
- direct extension call if call was not answered
that i can do that manually and export as Excel?
Thank you so much
Dear Team,
is there a GUI (or a Premium Plugin) that i can evaluate:
that i can do that manually and export as Excel?
Thank you so much
You can use CDR reports to get this information. If you want something “prettier” I’ve used Asternic CDR reports and Call Queue stats.
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