Gui blank after Update (2.11)

Continuing the discussion from GUI Blank after recent update:

Please provide more information than this. See the other thread.

==> /var/log/asterisk/freepbx_dbug <==
2014-Oct-31 14:33:01 /var/www/html/admin/modules/conferencespro/functions.inc.php:0
[WARNING]: No license for this product (PBXact) - make sure zend_loader.license_path is properly configured in your ini file!

2014-Oct-31 14:33:01 /var/www/html/admin/modules/conferencespro/functions.inc.php:0
[WARNING]: License check failed!

2014-Oct-31 14:33:01 /var/www/html/admin/modules/callerid/functions.inc/functions.inc.php:0
[WARNING]: No license for this product (PBXact) - make sure zend_loader.license_path is properly configured in your ini file!

2014-Oct-31 14:33:01 /var/www/html/admin/modules/callerid/functions.inc/functions.inc.php:0
[WARNING]: License check failed!

2014-Oct-31 14:33:01 /var/www/html/admin/modules/sysadmin/functions.inc/licensed.php:0
[WARNING]: No license for this product (PBXact) - make sure zend_loader.license_path is properly configured in your ini file!

2014-Oct-31 14:33:01 /var/www/html/admin/modules/sysadmin/functions.inc/licensed.php:0
[WARNING]: License check failed!

You are also on 2.11 not 12. Please look at the end of your httpd error log and see what you can find

this is everything in httpd/error_log since I attempted the upgrade.

–2014-10-31 13:01:15-- http://mirror1.freepbx.org/modules/packages/ringgroups/ringgroups-2.11.0.6.tgz?installid=b618d1d31fc9518687b2165865aa2fab
Resolving mirror1.freepbx.org… 162.253.134.144
Connecting to mirror1.freepbx.org|162.253.134.144|:80… connected.
HTTP request sent, awaiting response… 500 Internal Server Error
2014-10-31 13:01:15 ERROR 500: Internal Server Error.

–2014-10-31 13:01:16-- http://mirror1.freepbx.org/modules/packages/sipsettings/sipsettings-2.11.0.9.tgz?installid=b618d1d31fc9518687b2165865aa2fab
Resolving mirror1.freepbx.org… 162.253.134.144
Connecting to mirror1.freepbx.org|162.253.134.144|:80… connected.
HTTP request sent, awaiting response… 500 Internal Server Error
2014-10-31 13:01:16 ERROR 500: Internal Server Error.

–2014-10-31 13:01:18-- http://mirror1.freepbx.org/modules/packages/sysadmin/5.3/sysadmin-2.11.0.55.tgz?installid=b618d1d31fc9518687b2165865aa2fab
Resolving mirror1.freepbx.org… 162.253.134.144
Connecting to mirror1.freepbx.org|162.253.134.144|:80… connected.
HTTP request sent, awaiting response… 500 Internal Server Error
2014-10-31 13:01:18 ERROR 500: Internal Server Error.

–2014-10-31 13:01:19-- http://mirror1.freepbx.org/modules/packages/voicemail/voicemail-2.11.1.6.tgz?installid=b618d1d31fc9518687b2165865aa2fab

Resolving mirror1.freepbx.org… 162.253.134.144
Connecting to mirror1.freepbx.org|162.253.134.144|:80… connected.
HTTP request sent, awaiting response… 500 Internal Server Error
2014-10-31 13:01:19 ERROR 500: Internal Server Error.

mv: cannot stat `/var/lib/asterisk/agi-bin/license-*.zl’: No such file or directory
zend_mm_heap corrupted
[Fri Oct 31 13:14:04 2014] [notice] caught SIGTERM, shutting down
[[email protected] httpd]#

I am having the same exact issue, but the rm -Rf /var/www/html/admin/modules/cxpanel did not fix issue.

Module Version Status


accountcodepreserve 2.11.0.0 Enabled
announcement 2.11.0.4 Enabled
areminder Not Installed (Locally available)
asterisk-cli 2.11.0.3 Enabled
asteriskinfo 2.11.0.89 Enabled
backup 2.11.0.22 Enabled
blacklist 2.11.0.6 Enabled
bria Not Installed (Locally available)
broadcast Not Installed (Locally available)
builtin Enabled
bulkdids 2.11.1.2 Enabled
bulkextensions 2.11.0.7 Enabled
callback 2.11.0.4 Enabled
callerid 2.11.0.7 Enabled
callforward 2.11.5 Enabled
calllimit Not Installed (Locally available)
callrecording 2.11.0.8 Enabled
callwaiting 2.11.0.4 Enabled
campon 2.11.0.2 Enabled
cdr 2.11.0.11 Enabled
cidlookup 2.11.1.11 Enabled
conferences 2.11.0.6 Enabled
conferencespro 2.11.0.13 Enabled
core 2.11.0.34 Enabled
cos 2.11.10 Enabled
customappsreg 2.11.0.2 Enabled
customcontexts 2.11.0.1 Enabled
cxpanel 3.1.8 Enabled
dahdiconfig 2.11.47 Enabled
dashboard 2.11.0.5 Enabled
daynight 2.11.0.4 Enabled
dictate 2.11.0.3 Enabled
digium_phones 2.11.2.1 Enabled
digiumaddoninstaller2.11.0.4 Disabled
directory 2.11.0.5 Enabled
disa 2.11.0.6 Enabled
donotdisturb 2.11.0.3 Enabled
dundicheck 2.11.0.3 Enabled
endpoint Not Installed (Locally available)
endpointman 2.11.7 Enabled
extensionroutes Not Installed (Locally available)
extensionsettings 2.11.0.2 Enabled
fax 2.11.0.9 Enabled
faxpro Not Installed (Locally available)
featurecodeadmin 2.11.0.2 Enabled
findmefollow 2.11.0.6 Enabled
framework 2.11.0.40 Enabled
freepbx_ha Not Installed (Locally available)
fw_ari 2.11.1.5 Enabled
fw_langpacks 2.11.2 Enabled
hotelwakeup 2.11.3 Enabled
iaxsettings 2.11.0.3 Enabled
infoservices 2.11.0.3 Enabled
irc 2.11.0.4 Enabled
isymphony 1.4.9.4 Enabled
ivr 2.11.0.6 Enabled
javassh 2.11.1 Enabled
languages 2.11.0.2 Enabled
languagestatus 2.10.0.0 Enabled
logfiles 2.11.1.3 Enabled
manager 2.11.0.5 Enabled
miscapps 2.11.0.2 Enabled
miscdests 2.11.0.4 Enabled
music 2.11.0.3 Enabled
outroutemsg 2.11.0.2 Enabled
paging 2.11.0.9 Enabled
pagingpro Not Installed (Locally available)
parking 2.11.0.15 Enabled
parkpro Not Installed (Locally available)
pbdirectory 2.11.0.1 Enabled
phonebook 2.11.0.2 Enabled
phpagiconf 2.11.0.0 Enabled
phpinfo 2.11.0.1 Enabled
pinsets 2.11.0.8 Enabled
pinsetspro Not Installed (Locally available)
presencestate 2.11.2 Enabled
printextensions 2.11.0.1 Enabled
queueprio 2.11.0.2 Enabled
queues 2.10.0.7 Enabled
qxact_reports Not Installed (Locally available)
recording_report Not Installed (Locally available)
recordings 3.4.0.3 Enabled
restapi Not Installed (Locally available)
restart 2.11.0.1 Enabled
ringgroups 2.10.0.6 Enabled
setcid 2.11.0.4 Enabled
sipsettings 2.11.0.9 Enabled
sipstation 2.11.1.6 Enabled
speeddial 2.11.0.2 Enabled
superfecta 2.11.14 Enabled
sysadmin 2.11.0.55 Enabled
timeconditions 2.11.1 Enabled
tts Not Installed (Locally available)
userman 2.11.12 Enabled
userpaneltab 2.11.0.1 Enabled
vmblast 2.11.0.4 Enabled
voicemail 2.10.0.4 Enabled
weakpasswords 2.11.0.1 Enabled
webrtc Not Installed (Locally available)

Not that this is the issue but cxpanel appears to still be installed.

Run (from command line)
amportal a ma delete cxpanel

I am very new at this, and I do apologize in advance for not being more descriptive. I truly am not only trying my best, but learning as I go.

[[email protected] ~]# amportal a ma delete cxpanel

Fetching FreePBX settings with gen_amp_conf.php…

The following error(s) occured:

it shows gone now.

customappsreg 2.11.0.2 Enabled
customcontexts 2.11.0.1 Enabled
dahdiconfig 2.11.47 Enabled
dashboard 2.11.0.5 Enabled
daynight 2.11.0.4 Enabled

Still blank page though right?

Correct, still bank page.

Retried everything over the weekend. this time I tried to update sysadmin from the CLI “amportal a ma update sysadmin” same result but I have different logs in httpd/error_log:

Fetching FreePBX settings with gen_amp_conf.php…

trying to run as user asterisk:

[FPBXDBUGDISABLE] changed from previous value: [1] to new value: [0]

==> /var/log/asterisk/freepbx_dbug <==

2014-Nov-03 15:32:25 /var/www/html/admin/modules/sysadmin/functions.inc/licensed.php:0
[WARNING]: License check failed!

2014-Nov-03 15:43:01 /var/www/html/admin/modules/sysadmin/functions.inc/licensed.php:0
[WARNING]: No license for this product (PBXact) - make sure zend_loader.license_path is properly configured in your ini file!

2014-Nov-03 15:43:01 /var/www/html/admin/modules/sysadmin/functions.inc/licensed.php:0
[WARNING]: License check failed!

==> /var/log/httpd/error_log <==
[Mon Nov 03 14:29:03 2014] [error] [client 10.0.8.12] Directory index forbidden by Options directive: /tftpboot/
[Mon Nov 03 14:29:03 2014] [error] [client 10.0.8.12] File does not exist: /var/www/html/aastra
[Mon Nov 03 14:29:03 2014] [error] [client 10.0.8.12] File does not exist: /var/www/html/restapps
[Mon Nov 03 14:29:14 2014] [error] [client 10.0.8.12] Directory index forbidden by Options directive: /var/www/html/restapi/
[Mon Nov 03 14:44:29 2014] [notice] caught SIGTERM, shutting down
[Mon Nov 03 14:45:08 2014] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Mon Nov 03 14:45:08 2014] [notice] Digest: generating secret for digest authentication …
[Mon Nov 03 14:45:08 2014] [notice] Digest: done
[Mon Nov 03 14:45:09 2014] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.28 configured – resuming normal operations
[Mon Nov 03 15:26:24 2014] [notice] caught SIGTERM, shutting down

That’s the problem but unfortunately that tells me nothing. Apache is crashing basically. That’s why I have been unable to help you.

Are you on the disro? Did you run all the distro upgrade scripts?

If I understand you correctly, this is what I’m doing. I installed from iso FreePBX Distro 5.211.65-15 then I restore from our existing PBX backup which is on 1.817.210.58-1. Then I followed the upgrade scripts to from -16 to -20 found here: http://wiki.freepbx.org/display/FD/FreePBX-Distro-5.211.65 From -20 is when I was using the GUI to upgrade. Everything worked until the sysadmin upgrade to sysadmin 2.11.0.55.

I’m back at square one, new pbx, on -15 with no restore from old pbx yet. Maybe there is something different I should be doing?

I got it to work. Thank for everyones help. I went back and discovered I skipped one of the earlier updates to FreePBX-2.210.62. Thank you all for your help, I learned a lot on the way.

Dear All,

i just did an update from the module admin, and now my gui is blank i checked the cxpanel and it is not installed.

my version of PBX is 3.211.63-10, im using the distro.

cat /etc/schmooze/pbx-version

3.211.63-10

can i run the upgrade-5.211.65-21.sh ? o do i need to start from earlies versions?

Never mind my last post,

i found the respond in the wiki, doing the next upgrade now for the 3.211.63-10 which is the 3.211.63-100- This will take your 3.211.63 version system to a 4.211.64-1 version and track.

Lets see how it goes.

ok After upgrade the scripts to:

cat /etc/schmooze/pbx-version
4.211.64-1

now the GUI is back.

I guess i will have to do a few more upgrade, or do you think is better just do a full backup reinstall the new distro and restore the backup?

Thanks