GS GXP2170 and End Point Manager

Hey Guys,

       I have a hosted Freepbx 14 currently have all extensions are remote between two offices. I have purchased EPM to provision the phones from the server, and have setup HTTP gxp2170 template in freepbx. I can't get the GXP 2170 to read or download the config files from freepbx. 

I put in the Gxp2170 upgrade and provision menu the following setup info.

upgrade server :
upgrade username: (username from global settings)
upgrade password : (password from global settings).

Then i press provision and have tried to restart he phone to pick up the config files. I have done plenty oft Yealink phones and they are so easy to program. If anyone can guide me in the right direction with this one.

Thanks in advace!

Hi @mgpatel123 !

If you type this on your cli: tail -f /var/log/httpd/access_log | grep your-phone-public-ip-here

Do you see anything after you try to provision the phone ?
Did you whitelist your phone’s public ip on your PBX? Connectivity > Firewall > Networks > Add your phone’s public IP as trusted.

Thanks for the reply,

I did run the log tail and it seems the phone is not even hitting the server at all. I do have the firewall setup correct as i have other phones registered from that ip address on that system. So, yes the public ip is trusted zone.

I guess i need someone with grandstream experience on this.

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