Geting prompts on off hook event

FreePBX Tips and Tricks
1

Can someone point me in the correct direction on this please…

I would like to know how to make asterisk give prompts as soon as the phone goes off hook. I guess this would be like sending any off hook event to an IVR??

  1. Phone goes off hook.
  2. Get prompts- Please press one for English ect.
  3. Get prompts- Please enter the btn.
  4. Dial the BTN.

Thanks

2

What phone? This is relatively easy to do with analog phones connected to an FXS port. On SIP phones you’ll need a phone that supports dial-on-off-hook, which may go by different names depending on the manufacturer.

3

Linksys IP phone SPA942 are the SIP phones along with analog phones. Im not to sure if this ip phone supports this method.

Thanks for the help!

4

The 942 does, for sure, I’ve done it.

To autodial on the linksys, make a dial plan that looks like this:

( S0<:[email protected]:5060> )

change EXTNUM to be the extension of the IVR you want it to dial.

On the Analog phones, you can just write a dial plan that does what you want it to do. I know there are examples out there somewhere.

5

Thanks a ton. I never thought to use the dial plan on the ip phone its self. Ill do some searching for the analog dial plan.

Thanks again.

6

You might be able to adapt this:

http://www.voip-info.org/wiki/view/HowTo%3A%20%20Doorbell/Doorphone

It’s for a doorphone, but it’s a similar concept.