I have just set up a new small system first time.
I would like a call in from our siptrunks to hit a group of phones first, then a larger group second then drop to a generic mailbox.
I have got the sip trunk to go to the first ring group, ring out to the second ring group and ringout to a virtual extension to take the message, but I can’t see how to replace the extension message with a custom recorded one.
I think I can record one on a handset and add it but the audio for answer messages will come as file (recorded and produced externally to the phone system) so I need to replace it if possible.
does this mean a delv into the file structure of the server any clues on where to look ?
or is there an easy way to link them - can’t see it if there is