GCE (Google compute engine) and call establishing issue

Hi All,
ive been trying to figure this issue out for a few hours now and im almost ready to give up. im trying to get set up a cloud pbx on googles compute platform with no luck.
im using the latest freepbx distro. and voip.ms is my trunk.
Im able to get my phone connected to the pbx and can dial out, but I have no audio both ways. out of desperation i created an any any rule in the firewall for testing and still no luck.
here is my log:

[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] Macro(“SIP/100-00000004”, “user-callerid,LIMIT,EXTERNAL,”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] Set(“SIP/100-00000004”, “TOUCH_MONITOR=1503699693.4”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:2] Set(“SIP/100-00000004”, “AMPUSER=100”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:3] GotoIf(“SIP/100-00000004”, “0?report”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:4] ExecIf(“SIP/100-00000004”, “1?Set(__REALCALLERIDNUM=100)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:5] Set(“SIP/100-00000004”, “AMPUSER=100”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:6] GotoIf(“SIP/100-00000004”, “0?limit”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:7] Set(“SIP/100-00000004”, “AMPUSERCIDNAME=Anton”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:8] GotoIf(“SIP/100-00000004”, “0?report”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:9] Set(“SIP/100-00000004”, “AMPUSERCID=100”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:10] Set(“SIP/100-00000004”, “__DIAL_OPTIONS=Ttr”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:11] Set(“SIP/100-00000004”, “CALLERID(all)=“Anton” <100>”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:12] GotoIf(“SIP/100-00000004”, “0?limit”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:13] ExecIf(“SIP/100-00000004”, “1?Set(GROUP(concurrency_limit)=100)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:14] ExecIf(“SIP/100-00000004”, “0?Set(CHANNEL(language)=)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:15] GotoIf(“SIP/100-00000004”, “1?continue”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx_builtins.c: Goto (macro-user-callerid,s,29)
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:29] Set(“SIP/100-00000004”, “CALLERID(number)=100”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:30] Set(“SIP/100-00000004”, “CALLERID(name)=Anton”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:31] GotoIf(“SIP/100-00000004”, “0?cnum”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:32] Set(“SIP/100-00000004”, “CDR(cnam)=Anton”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:33] Set(“SIP/100-00000004”, “CDR(cnum)=100”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:34] Set(“SIP/100-00000004”, “CHANNEL(language)=en”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:2] Gosub(“SIP/100-00000004”, “sub-record-check,s,1(out,6475395971,dontcare)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/100-00000004”, “0?initialized”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:2] Set(“SIP/100-00000004”, “__REC_STATUS=INITIALIZED”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:3] Set(“SIP/100-00000004”, “NOW=1503699693”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:4] Set(“SIP/100-00000004”, “__DAY=25”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:5] Set(“SIP/100-00000004”, “__MONTH=08”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:6] Set(“SIP/100-00000004”, “__YEAR=2017”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:7] Set(“SIP/100-00000004”, “__TIMESTR=20170825-182133”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:8] Set(“SIP/100-00000004”, “__FROMEXTEN=100”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:9] Set(“SIP/100-00000004”, “__MON_FMT=wav”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:10] NoOp(“SIP/100-00000004”, “Recordings initialized”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:11] ExecIf(“SIP/100-00000004”, “0?Set(ARG3=dontcare)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:12] Set(“SIP/100-00000004”, “REC_POLICY_MODE_SAVE=”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:13] ExecIf(“SIP/100-00000004”, “0?Set(REC_STATUS=NO)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:14] GotoIf(“SIP/100-00000004”, “3?checkaction”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx_builtins.c: Goto (sub-record-check,s,17)
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:17] GotoIf(“SIP/100-00000004”, “1?sub-record-check,out,1”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx_builtins.c: Goto (sub-record-check,out,1)
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] NoOp(“SIP/100-00000004”, “Outbound Recording Check from 100 to 6475395971”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:2] Set(“SIP/100-00000004”, “RECMODE=dontcare”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/100-00000004”, “1?Goto(routewins)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx_builtins.c: Goto (sub-record-check,out,7)
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:7] Gosub(“SIP/100-00000004”, “recordcheck,1(dontcare,out,6475395971)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] NoOp(“SIP/100-00000004”, “Starting recording check against dontcare”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:2] Goto(“SIP/100-00000004”, “dontcare”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:3] Return(“SIP/100-00000004”, “”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:8] Return(“SIP/100-00000004”, “”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/100-00000004”, “0 ?Set(CDR(accountcode)=)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:4] Set(“SIP/100-00000004”, “MOHCLASS=default”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:5] Set(“SIP/100-00000004”, “_NODEST=”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:6] Macro(“SIP/100-00000004”, “dialout-trunk,1,6475395971,off”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] Set(“SIP/100-00000004”, “DIAL_TRUNK=1”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:2] GosubIf(“SIP/100-00000004”, “0?sub-pincheck,s,1()”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:3] GotoIf(“SIP/100-00000004”, “0?disabletrunk,1”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:4] Set(“SIP/100-00000004”, “DIAL_NUMBER=6475395971”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:5] Set(“SIP/100-00000004”, “DIAL_TRUNK_OPTIONS=Ttr”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:6] Set(“SIP/100-00000004”, “OUTBOUND_GROUP=OUT_1”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:7] GotoIf(“SIP/100-00000004”, “1?nomax”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx_builtins.c: Goto (macro-dialout-trunk,s,9)
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:9] GotoIf(“SIP/100-00000004”, “0?skipoutcid”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:10] Set(“SIP/100-00000004”, “DIAL_TRUNK_OPTIONS=T”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:11] Macro(“SIP/100-00000004”, “outbound-callerid,1”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] ExecIf(“SIP/100-00000004”, “0?Set(CALLERPRES(name-pres)=)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:2] ExecIf(“SIP/100-00000004”, “0?Set(CALLERPRES(num-pres)=)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/100-00000004”, “0?Set(REALCALLERIDNUM=100)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:4] GotoIf(“SIP/100-00000004”, “1?normcid”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx_builtins.c: Goto (macro-outbound-callerid,s,7)
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:7] Set(“SIP/100-00000004”, “USEROUTCID=”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:8] Set(“SIP/100-00000004”, “EMERGENCYCID=”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:9] Set(“SIP/100-00000004”, “TRUNKOUTCID=“Anton Treister” <6475395971>”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:10] GotoIf(“SIP/100-00000004”, “1?trunkcid”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx_builtins.c: Goto (macro-outbound-callerid,s,15)
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:15] ExecIf(“SIP/100-00000004”, “1?Set(CALLERID(all)=“Anton Treister” <6475395971>)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:16] ExecIf(“SIP/100-00000004”, “0?Set(CALLERID(all)=)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:17] ExecIf(“SIP/100-00000004”, “0?Set(CALLERID(all)=)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:18] ExecIf(“SIP/100-00000004”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:19] ExecIf(“SIP/100-00000004”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:20] Set(“SIP/100-00000004”, “CDR(outbound_cnum)=6475395971”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:21] Set(“SIP/100-00000004”, “CDR(outbound_cnam)=Anton Treister”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:12] GosubIf(“SIP/100-00000004”, “1?sub-flp-1,s,1()”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] ExecIf(“SIP/100-00000004”, “0?Return()”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:2] ExecIf(“SIP/100-00000004”, “1?Return()”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:13] Set(“SIP/100-00000004”, “OUTNUM=6475395971”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:14] Set(“SIP/100-00000004”, “custom=SIP/VoipMs”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:15] ExecIf(“SIP/100-00000004”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:16] ExecIf(“SIP/100-00000004”, “0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:17] Macro(“SIP/100-00000004”, “dialout-trunk-predial-hook,”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] MacroExit(“SIP/100-00000004”, “”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:18] GotoIf(“SIP/100-00000004”, “0?skipcrm”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:19] Set(“SIP/100-00000004”, “__CRM_DIRECTION=OUTBOUND”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:20] Set(“SIP/100-00000004”, “__CRM_DESTINATION=6475395971”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:21] Set(“SIP/100-00000004”, “__CRM_SOURCE=100”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:22] AGI(“SIP/100-00000004”, “sangomacrm.agi”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] res_agi.c: <SIP/100-00000004>AGI Script sangomacrm.agi completed, returning 0
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:23] Set(“SIP/100-00000004”, “CHANNEL(hangup_handler_push)=crm-hangup,s,1”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:24] NoOp(“SIP/100-00000004”, “CRM Finished”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:25] GotoIf(“SIP/100-00000004”, “0?bypass,1”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:26] ExecIf(“SIP/100-00000004”, “1?Set(CONNECTEDLINE(num,i)=6475395971)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:27] ExecIf(“SIP/100-00000004”, “1?Set(CONNECTEDLINE(name,i)=CID:6475395971)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:28] ExecIf(“SIP/100-00000004”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)6475395971)”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:29] GotoIf(“SIP/100-00000004”, “0?customtrunk”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:30] Dial(“SIP/100-00000004”, “SIP/VoipMs/6475395971,300,T”) in new stack
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] netsock2.c: Using SIP RTP TOS bits 184
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] netsock2.c: Using SIP RTP CoS mark 5
[2017-08-25 18:21:33] VERBOSE[13151][C-00000002] app_dial.c: Called SIP/VoipMs/6475395971
[2017-08-25 18:21:37] VERBOSE[13151][C-00000002] app_dial.c: SIP/VoipMs-00000005 is making progress passing it to SIP/100-00000004
[2017-08-25 18:21:42] VERBOSE[13151][C-00000002] app_dial.c: SIP/VoipMs-00000005 answered SIP/100-00000004
[2017-08-25 18:21:42] VERBOSE[13166][C-00000002] bridge_channel.c: Channel SIP/VoipMs-00000005 joined ‘simple_bridge’ basic-bridge <0a7bde78-fb0f-4ef0-b722-5d55431a3d97>
[2017-08-25 18:21:42] VERBOSE[13151][C-00000002] bridge_channel.c: Channel SIP/100-00000004 joined ‘simple_bridge’ basic-bridge <0a7bde78-fb0f-4ef0-b722-5d55431a3d97>
[2017-08-25 18:21:48] WARNING[3021] chan_sip.c: Retransmission timeout reached on transmission [email protected] for seqno 31 (Critical Response) – See
Packet timed out after 6401ms with no response
[2017-08-25 18:21:48] WARNING[3021] chan_sip.c: Hanging up call [email protected] - no reply to our critical packet (see ).
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] bridge_channel.c: Channel SIP/100-00000004 left ‘simple_bridge’ basic-bridge <0a7bde78-fb0f-4ef0-b722-5d55431a3d97>
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] app_macro.c: Spawn extension (macro-dialout-trunk, s, 30) exited non-zero on ‘SIP/100-00000004’ in macro ‘dialout-trunk’
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Spawn extension (from-internal, 6475395971, 6) exited non-zero on ‘SIP/100-00000004’
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] Macro(“SIP/100-00000004”, “hangupcall”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/100-00000004”, “1?theend”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2017-08-25 18:21:48] VERBOSE[13166][C-00000002] bridge_channel.c: Channel SIP/VoipMs-00000005 left ‘simple_bridge’ basic-bridge <0a7bde78-fb0f-4ef0-b722-5d55431a3d97>
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/100-00000004”, “0?Set(CDR(recordingfile)=)”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:4] Hangup(“SIP/100-00000004”, “”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] app_macro.c: Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/100-00000004’ in macro ‘hangupcall’
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/100-00000004’
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] app_stack.c: SIP/100-00000004 Internal Gosub(crm-hangup,s,1) start
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:1] NoOp(“SIP/100-00000004”, “Sending Hangup to CRM”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:2] NoOp(“SIP/100-00000004”, “HANGUP CAUSE: 18”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/100-00000004”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:4] NoOp(“SIP/100-00000004”, “MASTER CHANNEL: 1503699693.4 = 1503699693.4”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:5] GotoIf(“SIP/100-00000004”, “0?return”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:6] Set(“SIP/100-00000004”, “__CRM_HANGUP=1”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:7] AGI(“SIP/100-00000004”, “sangomacrm.agi”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] res_agi.c: <SIP/100-00000004>AGI Script sangomacrm.agi completed, returning 0
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] pbx.c: Executing [[email protected]:8] Return(“SIP/100-00000004”, “”) in new stack
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] app_stack.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/100-00000004’
[2017-08-25 18:21:48] VERBOSE[13151][C-00000002] app_stack.c: SIP/100-00000004 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

any help would be greatly appreciated.
thanks :slight_smile:

This like a smoking gun. These are usually firewall problems.