Fresh Installation with static official IP-Address. No calls to extension (snom phone). Firewall checked

iceget · February 18, 2022, 9:14pm

dear community,

i have now installed a fresh “freepbx” system with a static wan ip-address.
all working fine, firewall are completely open (only the system firewall from freepbx is active (also have tried to disable)).

my phones are in another network connected without vpn to the freepbx machine.

i have now 2 snom phones d785 provisioned via endpoint manager.

now if i call e.g. from outside to a extension what is linked with the snom phone, the call will exited instantly.

i dont have added anything on the local network thins.

local network (where are the snom phones placed) 192.168.0.0/24.

basicaliy i have allways used vpn for this setups, but this time i tried to do without vpn.

can anybody tells me how i can configure the freepbx correctly?

want use 2 or 3 snom phones on different subnets (home office) and the micro sip clients for mobile devices.

what i have done wrong?

if i now call the number linked to the extension, i got this message in asterisk log:

…
> 0x7f66b0052250 – Probation passed - setting RTP source address to XX.XX.XX.XX:17932
– AGI Script Executing Application: (DIAL) Options: (SIP/0089235413/+4XXXXXXXXX,60,HiL(3600000:61000:30000))
> Limit Data for this call:
> timelimit = 3600000 ms (3600.000 s)
> play_warning = 61000 ms (61.000 s)
> play_to_caller = yes
> play_to_callee = no
> warning_freq = 30000 ms (30.000 s)
> start_sound =
> warning_sound = timeleft
> end_sound =
[2022-02-18 22:11:53] WARNING[20392][C-00001662]: sip/config_parser.c:819 sip_parse_nat_option: nat=yes is deprecated, use nat=force_rport,comedia instead
[2022-02-18 22:11:53] WARNING[20392][C-00001662]: chan_sip.c:31084 build_peer: no value given for outbound proxy on line 0 of sip.conf
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Called SIP/0089235413/+4XXXXXXXX
– Got SIP response 503 “Service Unavailable” back from XX.XX.XX.XX:5160
– SIP/0089235413-00002c13 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)

but if i call a extension (like playback) all is working fine instantly.

if i infront of the phone and call out, also the call in works without problems. only after a time i have the problems.

thank you so much

iceget · February 19, 2022, 12:35pm

Dear david 55,

sorry i have done the debug from one instance higher, here i have now the debug log direct from freepbx system where the extensions are connected, can you help me with that log?

thank you

Connected to Asterisk 16.20.0 currently running on freepbx (pid = 2231)
  == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
       > 0x7f5e1c041370 -- Strict RTP learning after remote address set to: XX.XX.XX.XX:18840
    -- Executing [+4XXXXXXXXXXXX@from-trunk:1] Set("SIP/A2B-00000046", "__DIRECTION=INBOUND") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:2] Gosub("SIP/A2B-00000046", "sub-record-check,s,1(in,+4XXXXXXXXXXXX,dontcare)") in new stack
    -- Executing [s@sub-record-check:1] GotoIf("SIP/A2B-00000046", "0?initialized") in new stack
    -- Executing [s@sub-record-check:2] Set("SIP/A2B-00000046", "__REC_STATUS=INITIALIZED") in new stack
    -- Executing [s@sub-record-check:3] Set("SIP/A2B-00000046", "NOW=1645273985") in new stack
    -- Executing [s@sub-record-check:4] Set("SIP/A2B-00000046", "__DAY=19") in new stack
    -- Executing [s@sub-record-check:5] Set("SIP/A2B-00000046", "__MONTH=02") in new stack
    -- Executing [s@sub-record-check:6] Set("SIP/A2B-00000046", "__YEAR=2022") in new stack
    -- Executing [s@sub-record-check:7] Set("SIP/A2B-00000046", "__TIMESTR=20220219-123305") in new stack
    -- Executing [s@sub-record-check:8] Set("SIP/A2B-00000046", "__FROMEXTEN=unknown") in new stack
    -- Executing [s@sub-record-check:9] Set("SIP/A2B-00000046", "__MON_FMT=wav") in new stack
    -- Executing [s@sub-record-check:10] NoOp("SIP/A2B-00000046", "Recordings initialized") in new stack
    -- Executing [s@sub-record-check:11] ExecIf("SIP/A2B-00000046", "0?Set(ARG3=dontcare)") in new stack
    -- Executing [s@sub-record-check:12] Set("SIP/A2B-00000046", "REC_POLICY_MODE_SAVE=") in new stack
    -- Executing [s@sub-record-check:13] ExecIf("SIP/A2B-00000046", "0?Set(REC_STATUS=NO)") in new stack
    -- Executing [s@sub-record-check:14] GotoIf("SIP/A2B-00000046", "2?checkaction") in new stack
    -- Goto (sub-record-check,s,17)
    -- Executing [s@sub-record-check:17] GotoIf("SIP/A2B-00000046", "1?sub-record-check,in,1") in new stack
    -- Goto (sub-record-check,in,1)
    -- Executing [in@sub-record-check:1] NoOp("SIP/A2B-00000046", "Inbound Recording Check to +4XXXXXXXXXXXX") in new stack
    -- Executing [in@sub-record-check:2] Set("SIP/A2B-00000046", "FROMEXTEN=unknown") in new stack
    -- Executing [in@sub-record-check:3] ExecIf("SIP/A2B-00000046", "13?Set(FROMEXTEN=+4XXXXXXXXXXX)") in new stack
    -- Executing [in@sub-record-check:4] Gosub("SIP/A2B-00000046", "recordcheck,1(dontcare,in,+4XXXXXXXXXXXX)") in new stack
    -- Executing [recordcheck@sub-record-check:1] NoOp("SIP/A2B-00000046", "Starting recording check against dontcare") in new stack
    -- Executing [recordcheck@sub-record-check:2] Goto("SIP/A2B-00000046", "dontcare") in new stack
    -- Goto (sub-record-check,recordcheck,3)
    -- Executing [recordcheck@sub-record-check:3] Return("SIP/A2B-00000046", "") in new stack
    -- Executing [in@sub-record-check:5] Return("SIP/A2B-00000046", "") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:3] Set("SIP/A2B-00000046", "CHANNEL(tonezone)=de") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:4] Set("SIP/A2B-00000046", "__FROM_DID=+4XXXXXXXXXXXX") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:5] Set("SIP/A2B-00000046", "returnhere=1") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:6] Gosub("SIP/A2B-00000046", "app-blacklist-check,s,1()") in new stack
    -- Executing [s@app-blacklist-check:1] GotoIf("SIP/A2B-00000046", "0?blacklisted") in new stack
    -- Executing [s@app-blacklist-check:2] Set("SIP/A2B-00000046", "CALLED_BLACKLIST=1") in new stack
    -- Executing [s@app-blacklist-check:3] Return("SIP/A2B-00000046", "") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:7] Set("SIP/A2B-00000046", "CDR(did)=+4XXXXXXXXXXXX") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:8] GotoIf("SIP/A2B-00000046", "0?") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:9] ExecIf("SIP/A2B-00000046", "0 ?Set(CALLERID(name)=+4XXXXXXXXXXX)") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:10] Set("SIP/A2B-00000046", "__MOHCLASS=") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:11] Set("SIP/A2B-00000046", "__REVERSAL_REJECT=FALSE") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:12] GotoIf("SIP/A2B-00000046", "1?post-reverse-charge") in new stack
    -- Goto (from-trunk,+4XXXXXXXXXXXX,14)
    -- Executing [+4XXXXXXXXXXXX@from-trunk:14] NoOp("SIP/A2B-00000046", "") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:15] Set("SIP/A2B-00000046", "__CALLINGNAMEPRES_SV=allowed_not_screened") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:16] Set("SIP/A2B-00000046", "__CALLINGNUMPRES_SV=allowed_not_screened") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:17] Set("SIP/A2B-00000046", "CALLERID(name-pres)=allowed_not_screened") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:18] Set("SIP/A2B-00000046", "CALLERID(num-pres)=allowed_not_screened") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:19] NoOp("SIP/A2B-00000046", "CallerID Entry Point") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:20] Set("SIP/A2B-00000046", "__CRM_DIRECTION=INBOUND") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:21] Set("SIP/A2B-00000046", "__CRM_SOURCE=+4XXXXXXXXXXX") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:22] Set("SIP/A2B-00000046", "__CRM_LINKEDID=1645273985.213") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:23] AGI("SIP/A2B-00000046", "agi://127.0.0.1/sangomacrm.agi,true") in new stack
    -- <SIP/A2B-00000046>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
    -- Executing [+4XXXXXXXXXXXX@from-trunk:24] ExecIf("SIP/A2B-00000046", "1?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack
    -- Executing [+4XXXXXXXXXXXX@from-trunk:25] Goto("SIP/A2B-00000046", "from-did-direct,10,1") in new stack
    -- Goto (from-did-direct,10,1)
    -- Executing [10@from-did-direct:1] GotoIf("SIP/A2B-00000046", "1?ext-local,10,1:followme-check,10,1") in new stack
    -- Goto (ext-local,10,1)
    -- Executing [10@ext-local:1] Set("SIP/A2B-00000046", "__RINGTIMER=15") in new stack
    -- Executing [10@ext-local:2] ExecIf("SIP/A2B-00000046", "0?Set(__CWIGNORE=)") in new stack
    -- Executing [10@ext-local:3] Macro("SIP/A2B-00000046", "exten-vm,novm,10,0,0,0") in new stack
    -- Executing [s@macro-exten-vm:1] Macro("SIP/A2B-00000046", "user-callerid,") in new stack
    -- Executing [s@macro-user-callerid:1] Set("SIP/A2B-00000046", "TOUCH_MONITOR=1645273985.213") in new stack
    -- Executing [s@macro-user-callerid:2] Set("SIP/A2B-00000046", "CHANCONTEXT=") in new stack
    -- Executing [s@macro-user-callerid:3] Set("SIP/A2B-00000046", "CHANCONTEXT=") in new stack
    -- Executing [s@macro-user-callerid:4] Set("SIP/A2B-00000046", "CHANEXTENCONTEXT=A2B-00000046") in new stack
    -- Executing [s@macro-user-callerid:5] Set("SIP/A2B-00000046", "CHANEXTEN=A2B-00000046") in new stack
    -- Executing [s@macro-user-callerid:6] Set("SIP/A2B-00000046", "CALLERID(number)=+4XXXXXXXXXXX") in new stack
    -- Executing [s@macro-user-callerid:7] Set("SIP/A2B-00000046", "AMPUSER=+4XXXXXXXXXXX") in new stack
    -- Executing [s@macro-user-callerid:8] Set("SIP/A2B-00000046", "HOTDESCKCHAN=A2B-00000046") in new stack
    -- Executing [s@macro-user-callerid:9] Set("SIP/A2B-00000046", "HOTDESKEXTEN=A2B") in new stack
    -- Executing [s@macro-user-callerid:10] Set("SIP/A2B-00000046", "HOTDESKCALL=0") in new stack
    -- Executing [s@macro-user-callerid:11] ExecIf("SIP/A2B-00000046", "0?Set(HOTDESKCALL=1)") in new stack
    -- Executing [s@macro-user-callerid:12] ExecIf("SIP/A2B-00000046", "0?Set(CALLERID(name)=)") in new stack
    -- Executing [s@macro-user-callerid:13] GotoIf("SIP/A2B-00000046", "0?report") in new stack
    -- Executing [s@macro-user-callerid:14] ExecIf("SIP/A2B-00000046", "1?Set(REALCALLERIDNUM=+4XXXXXXXXXXX)") in new stack
    -- Executing [s@macro-user-callerid:15] Set("SIP/A2B-00000046", "AMPUSER=") in new stack
    -- Executing [s@macro-user-callerid:16] GotoIf("SIP/A2B-00000046", "0?limit") in new stack
    -- Executing [s@macro-user-callerid:17] Set("SIP/A2B-00000046", "AMPUSERCIDNAME=") in new stack
    -- Executing [s@macro-user-callerid:18] ExecIf("SIP/A2B-00000046", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
    -- Executing [s@macro-user-callerid:19] GotoIf("SIP/A2B-00000046", "1?report") in new stack
    -- Goto (macro-user-callerid,s,28)
    -- Executing [s@macro-user-callerid:28] NoOp("SIP/A2B-00000046", "Macro Depth is 2") in new stack
    -- Executing [s@macro-user-callerid:29] GotoIf("SIP/A2B-00000046", "1?report2:macroerror") in new stack
    -- Goto (macro-user-callerid,s,30)
    -- Executing [s@macro-user-callerid:30] GotoIf("SIP/A2B-00000046", "0?continue") in new stack
    -- Executing [s@macro-user-callerid:31] ExecIf("SIP/A2B-00000046", "1?Set(__CALLEE_ACCOUNCODE=)") in new stack
    -- Executing [s@macro-user-callerid:32] Set("SIP/A2B-00000046", "__TTL=64") in new stack
    -- Executing [s@macro-user-callerid:33] GotoIf("SIP/A2B-00000046", "1?continue") in new stack
    -- Goto (macro-user-callerid,s,49)
    -- Executing [s@macro-user-callerid:49] Set("SIP/A2B-00000046", "CALLERID(number)=+4XXXXXXXXXXX") in new stack
    -- Executing [s@macro-user-callerid:50] Set("SIP/A2B-00000046", "CALLERID(name)=+4XXXXXXXXXXX") in new stack
    -- Executing [s@macro-user-callerid:51] GotoIf("SIP/A2B-00000046", "0?cnum") in new stack
    -- Executing [s@macro-user-callerid:52] Set("SIP/A2B-00000046", "CDR(cnam)=+4XXXXXXXXXXX") in new stack
    -- Executing [s@macro-user-callerid:53] Set("SIP/A2B-00000046", "CDR(cnum)=+4XXXXXXXXXXX") in new stack
    -- Executing [s@macro-user-callerid:54] Set("SIP/A2B-00000046", "CHANNEL(language)=de_DE") in new stack
    -- Executing [s@macro-exten-vm:2] Set("SIP/A2B-00000046", "RingGroupMethod=none") in new stack
    -- Executing [s@macro-exten-vm:3] Set("SIP/A2B-00000046", "__EXTTOCALL=10") in new stack
    -- Executing [s@macro-exten-vm:4] Set("SIP/A2B-00000046", "__PICKUPMARK=10") in new stack
    -- Executing [s@macro-exten-vm:5] Set("SIP/A2B-00000046", "RT=") in new stack
    -- Executing [s@macro-exten-vm:6] ExecIf("SIP/A2B-00000046", "0?Macro(vm,novm,DIRECTDIAL,)") in new stack
    -- Executing [s@macro-exten-vm:7] ExecIf("SIP/A2B-00000046", "0?MacroExit()") in new stack
    -- Executing [s@macro-exten-vm:8] ExecIf("SIP/A2B-00000046", "0?Gosub(ext-intercom,*8010,1())") in new stack
    -- Executing [s@macro-exten-vm:9] ExecIf("SIP/A2B-00000046", "0?MacroExit()") in new stack
    -- Executing [s@macro-exten-vm:10] ExecIf("SIP/A2B-00000046", "0?ChanSpy(PJSIP/10,q)") in new stack
    -- Executing [s@macro-exten-vm:11] ExecIf("SIP/A2B-00000046", "0?MacroExit()") in new stack
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
    -- Executing [s@macro-exten-vm:12] ExecIf("SIP/A2B-00000046", "0?Macro(vm,novm,DIRECTDIAL,)") in new stack
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
    -- Executing [s@macro-exten-vm:13] ExecIf("SIP/A2B-00000046", "0?MacroExit()") in new stack
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
    -- Executing [s@macro-exten-vm:14] ExecIf("SIP/A2B-00000046", "0?Gosub(ext-intercom,*8010,1())") in new stack
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
    -- Executing [s@macro-exten-vm:15] ExecIf("SIP/A2B-00000046", "0?MacroExit()") in new stack
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
    -- Executing [s@macro-exten-vm:16] ExecIf("SIP/A2B-00000046", "0?ChanSpy(PJSIP/10,q)") in new stack
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
    -- Executing [s@macro-exten-vm:17] ExecIf("SIP/A2B-00000046", "0?MacroExit()") in new stack
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
    -- Executing [s@macro-exten-vm:18] ExecIf("SIP/A2B-00000046", "0?Macro(vm,novm,DIRECTDIAL,)") in new stack
    -- Executing [s@macro-exten-vm:19] ExecIf("SIP/A2B-00000046", "0?MacroExit()") in new stack
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
    -- Executing [s@macro-exten-vm:20] ExecIf("SIP/A2B-00000046", "0?Macro(vm,novm,DIRECTDIAL,)") in new stack
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
    -- Executing [s@macro-exten-vm:21] ExecIf("SIP/A2B-00000046", "0?MacroExit()") in new stack
[2022-02-19 12:33:06] ERROR[9185][C-0000007a]: res_pjsip_header_funcs.c:622 func_read_header: This function requires a PJSIP channel.
    -- Executing [s@macro-exten-vm:22] Gosub("SIP/A2B-00000046", "sub-record-check,s,1(exten,10,dontcare)") in new stack
    -- Executing [s@sub-record-check:1] GotoIf("SIP/A2B-00000046", "13?initialized") in new stack
    -- Goto (sub-record-check,s,10)
    -- Executing [s@sub-record-check:10] NoOp("SIP/A2B-00000046", "Recordings initialized") in new stack
    -- Executing [s@sub-record-check:11] ExecIf("SIP/A2B-00000046", "0?Set(ARG3=dontcare)") in new stack
    -- Executing [s@sub-record-check:12] Set("SIP/A2B-00000046", "REC_POLICY_MODE_SAVE=") in new stack
    -- Executing [s@sub-record-check:13] ExecIf("SIP/A2B-00000046", "0?Set(REC_STATUS=NO)") in new stack
    -- Executing [s@sub-record-check:14] GotoIf("SIP/A2B-00000046", "5?checkaction") in new stack
    -- Goto (sub-record-check,s,17)
    -- Executing [s@sub-record-check:17] GotoIf("SIP/A2B-00000046", "1?sub-record-check,exten,1") in new stack
    -- Goto (sub-record-check,exten,1)
    -- Executing [exten@sub-record-check:1] NoOp("SIP/A2B-00000046", "Exten Recording Check between +4XXXXXXXXXXX and 10") in new stack
    -- Executing [exten@sub-record-check:2] Set("SIP/A2B-00000046", "CALLTYPE=external") in new stack
    -- Executing [exten@sub-record-check:3] ExecIf("SIP/A2B-00000046", "0?Set(CALLTYPE=)") in new stack
    -- Executing [exten@sub-record-check:4] Set("SIP/A2B-00000046", "CALLEE=dontcare") in new stack
    -- Executing [exten@sub-record-check:5] ExecIf("SIP/A2B-00000046", "0?Set(CALLEE=dontcare)") in new stack
    -- Executing [exten@sub-record-check:6] GotoIf("SIP/A2B-00000046", "1?callee") in new stack
    -- Goto (sub-record-check,exten,11)
    -- Executing [exten@sub-record-check:11] Gosub("SIP/A2B-00000046", "recordcheck,1(dontcare,external,10)") in new stack
    -- Executing [recordcheck@sub-record-check:1] NoOp("SIP/A2B-00000046", "Starting recording check against dontcare") in new stack
    -- Executing [recordcheck@sub-record-check:2] Goto("SIP/A2B-00000046", "dontcare") in new stack
    -- Goto (sub-record-check,recordcheck,3)
    -- Executing [recordcheck@sub-record-check:3] Return("SIP/A2B-00000046", "") in new stack
    -- Executing [exten@sub-record-check:12] Return("SIP/A2B-00000046", "") in new stack
    -- Executing [s@macro-exten-vm:23] GotoIf("SIP/A2B-00000046", "1?macrodial") in new stack
    -- Goto (macro-exten-vm,s,29)
    -- Executing [s@macro-exten-vm:29] GosubIf("SIP/A2B-00000046", "0?clrheader,1()") in new stack
    -- Executing [s@macro-exten-vm:30] Macro("SIP/A2B-00000046", "dial-one,,HhTtr,10") in new stack
    -- Executing [s@macro-dial-one:1] Set("SIP/A2B-00000046", "DEXTEN=10") in new stack
    -- Executing [s@macro-dial-one:2] Set("SIP/A2B-00000046", "__CRM_SOURCE=+4XXXXXXXXXXX") in new stack
    -- Executing [s@macro-dial-one:3] ExecIf("SIP/A2B-00000046", "0?Set(__EXTTOCALL=10)") in new stack
    -- Executing [s@macro-dial-one:4] Set("SIP/A2B-00000046", "DIALSTATUS_CW=") in new stack
    -- Executing [s@macro-dial-one:5] GosubIf("SIP/A2B-00000046", "0?screen,1()") in new stack
    -- Executing [s@macro-dial-one:6] GosubIf("SIP/A2B-00000046", "0?cf,1()") in new stack
    -- Executing [s@macro-dial-one:7] GotoIf("SIP/A2B-00000046", "1?skip1") in new stack
    -- Goto (macro-dial-one,s,10)
    -- Executing [s@macro-dial-one:10] GotoIf("SIP/A2B-00000046", "0?nodial") in new stack
    -- Executing [s@macro-dial-one:11] GotoIf("SIP/A2B-00000046", "0?continue") in new stack
    -- Executing [s@macro-dial-one:12] Set("SIP/A2B-00000046", "EXTHASCW=") in new stack
    -- Executing [s@macro-dial-one:13] GotoIf("SIP/A2B-00000046", "1?next1:cwinusebusy") in new stack
    -- Goto (macro-dial-one,s,14)
    -- Executing [s@macro-dial-one:14] GotoIf("SIP/A2B-00000046", "0?docfu:skip3") in new stack
    -- Goto (macro-dial-one,s,18)
    -- Executing [s@macro-dial-one:18] GotoIf("SIP/A2B-00000046", "1?next2:continue") in new stack
    -- Goto (macro-dial-one,s,19)
    -- Executing [s@macro-dial-one:19] GotoIf("SIP/A2B-00000046", "1?continue") in new stack
    -- Goto (macro-dial-one,s,27)
    -- Executing [s@macro-dial-one:27] GotoIf("SIP/A2B-00000046", "0?nodial") in new stack
    -- Executing [s@macro-dial-one:28] GosubIf("SIP/A2B-00000046", "1?dstring,1():dlocal,1()") in new stack
    -- Executing [dstring@macro-dial-one:1] Set("SIP/A2B-00000046", "DSTRING=") in new stack
    -- Executing [dstring@macro-dial-one:2] Set("SIP/A2B-00000046", "DEVICES=10") in new stack
    -- Executing [dstring@macro-dial-one:3] ExecIf("SIP/A2B-00000046", "0?Return()") in new stack
    -- Executing [dstring@macro-dial-one:4] ExecIf("SIP/A2B-00000046", "0?Set(DEVICES=0)") in new stack
    -- Executing [dstring@macro-dial-one:5] Set("SIP/A2B-00000046", "LOOPCNT=1") in new stack
    -- Executing [dstring@macro-dial-one:6] Set("SIP/A2B-00000046", "ITER=1") in new stack
    -- Executing [dstring@macro-dial-one:7] Set("SIP/A2B-00000046", "THISDIAL=PJSIP/10") in new stack
    -- Executing [dstring@macro-dial-one:8] GotoIf("SIP/A2B-00000046", "0?docheck") in new stack
    -- Executing [dstring@macro-dial-one:9] NoOp("SIP/A2B-00000046", "Debug: Found PJSIP Destination PJSIP/10") in new stack
    -- Executing [dstring@macro-dial-one:10] GotoIf("SIP/A2B-00000046", "0?doset") in new stack
    -- Executing [dstring@macro-dial-one:11] NoOp("SIP/A2B-00000046", "Debug: Updating PJSIP Destination with PJSIP_DIAL_CONTACTS") in new stack
    -- Executing [dstring@macro-dial-one:12] Set("SIP/A2B-00000046", "THISDIAL=") in new stack
    -- Executing [dstring@macro-dial-one:13] ExecIf("SIP/A2B-00000046", "1?Set(DIALSTATUS=CHANUNAVAIL)") in new stack
    -- Executing [dstring@macro-dial-one:14] GotoIf("SIP/A2B-00000046", "1?skipset") in new stack
    -- Goto (macro-dial-one,dstring,16)
    -- Executing [dstring@macro-dial-one:16] Set("SIP/A2B-00000046", "ITER=2") in new stack
    -- Executing [dstring@macro-dial-one:17] GotoIf("SIP/A2B-00000046", "0?begin") in new stack
    -- Executing [dstring@macro-dial-one:18] ExecIf("SIP/A2B-00000046", "1?Return()") in new stack
    -- Executing [s@macro-dial-one:29] GotoIf("SIP/A2B-00000046", "1?nodial") in new stack
    -- Goto (macro-dial-one,s,61)
    -- Executing [s@macro-dial-one:61] NoOp("SIP/A2B-00000046", "") in new stack
    -- Executing [s@macro-dial-one:62] ExecIf("SIP/A2B-00000046", "0?Set(DIALSTATUS=NOANSWER)") in new stack
    -- Executing [s@macro-dial-one:63] NoOp("SIP/A2B-00000046", "Returned from dial-one with nothing to call and DIALSTATUS: CHANUNAVAIL") in new stack
    -- Executing [s@macro-dial-one:64] MacroExit("SIP/A2B-00000046", "") in new stack
    -- Executing [s@macro-exten-vm:31] Set("SIP/A2B-00000046", "SV_DIALSTATUS=CHANUNAVAIL") in new stack
    -- Executing [s@macro-exten-vm:32] GosubIf("SIP/A2B-00000046", "0?docfu,1()") in new stack
    -- Executing [s@macro-exten-vm:33] GosubIf("SIP/A2B-00000046", "0?docfb,1()") in new stack
    -- Executing [s@macro-exten-vm:34] Set("SIP/A2B-00000046", "DIALSTATUS=CHANUNAVAIL") in new stack
    -- Executing [s@macro-exten-vm:35] ExecIf("SIP/A2B-00000046", "0?MacroExit()") in new stack
    -- Executing [s@macro-exten-vm:36] GotoIf("SIP/A2B-00000046", "1?s-CHANUNAVAIL,1") in new stack
    -- Goto (macro-exten-vm,s-CHANUNAVAIL,1)
    -- Executing [s-CHANUNAVAIL@macro-exten-vm:1] GotoIf("SIP/A2B-00000046", "0?exit,1") in new stack
    -- Executing [s-CHANUNAVAIL@macro-exten-vm:2] PlayTones("SIP/A2B-00000046", "congestion") in new stack
    -- Executing [s-CHANUNAVAIL@macro-exten-vm:3] Congestion("SIP/A2B-00000046", "10") in new stack
  == Spawn extension (macro-exten-vm, s-CHANUNAVAIL, 3) exited non-zero on 'SIP/A2B-00000046' in macro 'exten-vm'
  == Spawn extension (ext-local, 10, 3) exited non-zero on 'SIP/A2B-00000046'
    -- Executing [h@ext-local:1] Macro("SIP/A2B-00000046", "hangupcall,") in new stack
    -- Executing [s@macro-hangupcall:1] GotoIf("SIP/A2B-00000046", "1?theend") in new stack
    -- Goto (macro-hangupcall,s,3)
    -- Executing [s@macro-hangupcall:3] ExecIf("SIP/A2B-00000046", "0?Set(CDR(recordingfile)=)") in new stack
    -- Executing [s@macro-hangupcall:4] NoOp("SIP/A2B-00000046", " montior file= ") in new stack
    -- Executing [s@macro-hangupcall:5] GotoIf("SIP/A2B-00000046", "1?skipagi") in new stack
    -- Goto (macro-hangupcall,s,7)
    -- Executing [s@macro-hangupcall:7] Hangup("SIP/A2B-00000046", "") in new stack
  == Spawn extension (macro-hangupcall, s, 7) exited non-zero on 'SIP/A2B-00000046' in macro 'hangupcall'
  == Spawn extension (ext-local, h, 1) exited non-zero on 'SIP/A2B-00000046'
    -- SIP/A2B-00000046 Internal Gosub(crm-hangup,s,1) start
    -- Executing [s@crm-hangup:1] NoOp("SIP/A2B-00000046", "Sending Hangup to CRM") in new stack
    -- Executing [s@crm-hangup:2] NoOp("SIP/A2B-00000046", "HANGUP CAUSE: 34") in new stack
    -- Executing [s@crm-hangup:3] ExecIf("SIP/A2B-00000046", "0?Set(__CRM_VOICEMAIL=)") in new stack
    -- Executing [s@crm-hangup:4] NoOp("SIP/A2B-00000046", "MASTER CHANNEL: 1645273985.213 = 1645273985.213") in new stack
    -- Executing [s@crm-hangup:5] GotoIf("SIP/A2B-00000046", "0?return") in new stack
    -- Executing [s@crm-hangup:6] Set("SIP/A2B-00000046", "__CRM_HANGUP=1") in new stack
    -- Executing [s@crm-hangup:7] AGI("SIP/A2B-00000046", "agi://127.0.0.1/sangomacrm.agi") in new stack
    -- <SIP/A2B-00000046>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
    -- Executing [s@crm-hangup:8] Return("SIP/A2B-00000046", "") in new stack
  == Spawn extension (ext-local, h, 1) exited non-zero on 'SIP/A2B-00000046'
    -- SIP/A2B-00000046 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

Network config:

Outgoing also all Ports open vom local Firewall.
Incoming no NAT-Port set. Is this needed? Currently only the phone connecting to to freepbx outside.

iceget · February 19, 2022, 12:48pm

And here also the “Settings for the Phone coming from endpoint manager”
config.tgz (11.2 KB)

iceget · February 19, 2022, 1:51pm

Okay thank you. How i can debug that?

The 2nd Snom Phone is a “M300” Mobile device, and now also its seems gone:

Is there a possibility to also track this? Can i also add the M300 to the automatic provisioning?

now it looks that the extension 20 is gone:

10 Minutes before:
Endpoint: 10/10 Not in use 0 of inf
Endpoint: 20/20 Not in use 0 of inf

Now (1Snom D785 and M300 20 = DECT M300) - about 10 minutes later:
Endpoint: 10/10 Unavailable
Endpoint: 20/20 Unavailable

then sometimes the endpoint 20 is then present, and then gone away.

did i have problems here because the phones not in the same net as the freepbx?

Thank you so much

iceget · February 19, 2022, 3:10pm

thank you david, okay i wil try to change that for the dect.

now basically: the main network where my freepbx is placed is a static ip address at a datacenter.
my snom phone is anywhere else on the internet behinde a business static internet access.

is it possible (without vpn) to getting this things working? currently i always have installed a “firewall where the snom phones are placed” and opened a connection via openVPN to my freepbx server. here i dont had this problems.

what is a normal regular fresh setup or how to install it when

freepbx is on a data center hosted
snom devices at another location behind a nat firewall

freepbx + phones in same network? or via vpn accessible?
is there no configuration possible that i can e.g. give my snom phone to a privat internetaccess without setup vpn? that means if i give my configured snom phone to another network that i can plug it there and can normal work with them? without vpn? or is that not possible?

e.g. it can be that the snome phones are on a private internet with dynamic ip address and no open ports.

what did you recommend me? using always openVPN on the phones to the main pbx? or how a normal setup looks like if i only want host freepbx in a datacenter and the snom devices behind nat routers elsewhere?

thank you so much

system · March 21, 2022, 3:14pm

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