I am running a trial of the FreePBXhosting.com provider but am having a few issues. I have the distro (4.211.64-5) up and running and it seems to be ok. I have a Watchguard XTM330 firewall at the office and I have all outgoing ports allowed from the phones to the WAN. I am using Cisco SPA525G2 handsets upgraded with the latest firmware (7.5.5 I believe). I am able to get the phone to register to the VPBX and I am able to receive calls from the outside in but I cannot make calls. As soon as I dial an outside number, I immediately get a denied message that come up on the screen of the phone. I have played around with the NAT settings and such and if I change it from the way it is now, I loose the ability to receive calls. I am using Sipstation for my trunk and used the autoconfigure option in the Sipstation module. The trunks are showing as up and green. I can also see that the phone is registered from the FreePBX status landing page. I am not sure what to do to get this to work. Any thoughts? If I can’t get this working in a timely manner, I will have to go back to an onsite solution, which I am trying to avoid because I have multiple offices that I want to move to the VPBX so for instance the office manager has a common VM box no matter which location she is currently at.
I will check with them on that but I believe they charge extra for that. What do the rules need to look like to allow the NAT traffic? If you can give me a large picture view I might be able to get the Watchguard setup correctly. I figured it was something with the firewall.
There is a SIP/ALG proxy in the Watchguard so I will play around with that. I assume that it needs to allow outgoing traffic from my LAN to the WAN? I will also open up a ticket with Watchguard unless anyone else has some ideas or maybe some experience with a Watchguard and a VPBX.