I guess there should have been an emoji on the end of that sentence.
We've had people (in the past) post hundreds of lines of log file for a problem that is on a single line in the middle of the log. As one might expect, this can make a reader annoyed. Of course, we've also had the other problem, where we get one or two lines from a log file and they have nothing to do with the problem at hand.
We shoot for a happy medium, unfortunately one "medium size" does not fit all. Glad to hear you got your problems sorted out.