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FreePBX unable to receive and call from PSTN


(Chquek11) #1

Hi,

My FreePBX can no longer receive and call from PSTN.
When i call to my company tel, it will keep ringing and it seems like my FreePBX is not picking the call.
I looked at the log and i do not see any incoming call.
Likewise, when we try to call to external no. via PSTN it is not working too.

I have used a normal phone to test all my analog lines and they seems to be working fine.

Any pointer on how to troubleshoot this will be appreciated.


#2

How do you connect to the PSTN? Card or gateway?


(Chquek11) #3

I’m using OpenVox card with 4FXO.
Is there any command that I can use to test the card?


#4

I would start with

dahdi_tool

(man dahdi_tool)


(Tony Lewis) #5

The irony in coming to a Sangoma/Digium sponsored forum to ask for advice on a OpenVox clone knock off competitors card of Sangoma/Digium.


(Chquek11) #6

Thank u. Is there any way to simulate a pstn call using any command?

Am I right to rule out that it is not a hardware issue based on the following?


#7

From the CLI you can make an outbound call with

channel originate DAHDI/(which_channel_you_are_testing) extension (whatever_works)

for an incoming call

channel originate local/(your_cell_number)@from-internal extension (your_dahdi_DID)


#8

You should see the 4 columns (one per FXO) react to the 8 states as any call traverses the card The Tx is transmit, the Rx is receive , (ABC and D are only for the cognoscenti :slight_smile: and depend in how the channel is defined)


(Chquek11) #9

Sorry, i’m kinda new to this.
I realised that the DAHDI Channel DIDs is empty. Should there be anything?
Do I need to add 4 Channels into the list with the same DID?


#10

They don’t have to be the same. They are needed for inbound routing


(Chquek11) #11

Will still need the DAHDI DID if i have set the following inbound rule?


#12

I would just do it. But I wouldn’t try to send incoming calls out again (Trunks: PSTN (dahdi))

https://wiki.freepbx.org/display/FPG/DAHDI+(Analog)+Channel+DIDs