We see a bug in javascript player code (jquery) then extension has a number 0xx.
When user with extension 011 click Play on Call History in UCP error shown:
"Media URL could not be loaded."
and in DOM:
<audio id="jp_audio_0" preload="metadata" src="https://x.x.x.x/?quietmode=1&module=cdr&command=listen&msgid=1424151973_442&format=oga&type=playback&ext=9" title=" "" &lt;<span class="clickable&quo
t; data-type="number" data-primary="phone">451236</span>&gt;"></audio>
ext is 9, but correct URL in download section with extension 011:
<a class="download" alt="Загрузить" href="?quietmode=1&module=cdr&command=download&msgid=1424151973_442&type=download&format=wav&ext=011" target="_blank">
<i class="fa fa-cloud-download"></i>
</a>
With Extensions 1xx all worked fine, for example with 100
:
<a class="download" alt="Загрузить" href="?quietmode=1&module=cdr&command=download&msgid=1424156229_518&type=download&format=wav&ext=100" target="_blank">
<i class="fa fa-cloud-download"></i>
</a>
<audio id="jp_audio_0" preload="metadata" src="https://x.x.x.x/?quietmode=1&module=cdr&command=listen&msgid=1424156229_518&format=oga&type=playback&ext=100" title=" "" &lt;<span
class="clickable" data-type="number" data-primary="phone">451236</span>&gt;"></audio>