I am looking for a plugin that is able to report call logging statistics for the below:
Ideally it logs by queue, by extension both missed and answered
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Call goes to queue 1 and alternates calls to ext 1 and 2
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Call goes to queue 2 and alternates calls to ext 3,4,5,6 random
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if possible if example a call goes to queue 1 and ext 1 is ringing and ext 2 picked up the call the call goes as answered on ext 2.
Till now I tried Asternic CDR reports (free), CDR reprots PRO (trial version) and both doesnt seem to log the calls correctly.
