FreePBX Qxact emails every 5 minutes

Distro Discussion & Help
1

I updated modules yesterday, now I’m being spammed from freepbx about qxact reports. WTF are Qxact reports? How do I disable this junk?

Exception: Unable to locate the FreePBX BMO Class 'Qxact_reports’A required module might be disabled or uninstalled. Recommended steps (run from the CLI): 1) fwconsole ma install qxact_reports 2) fwconsole ma enable qxact_reports in file /var/www/html/admin/libraries/BMO/Self_Helper.class.php on line 216
Stack trace:

  1. Exception->() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:216
  2. FreePBX\Self_Helper->loadObject() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:104
  3. FreePBX\Self_Helper->autoLoad() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:37
  4. FreePBX\Self_Helper->__get() /var/www/html/admin/libraries/BMO/FreePBX.class.php:103
  5. FreePBX->__callStatic() /var/www/html/admin/modules/qxact_reports/import_queue_data.php:8
  6. FreePBX->Qxact_reports() /var/www/html/admin/modules/qxact_reports/import_queue_data.php:8
2

You can disable it in Module Admin or run

 fwconsole ma disable qxact_reports
3

It isn’t in my modules at all. There is nothing to disable.

[root@freepbx home]# fwconsole ma disable qxact_reports
The following error(s) occured:

  • Module not enabled: cannot disable
4

These are the modules that were updated.

There are 15 modules available for online upgrades
contactmanager 13.0.41.12 (current: 13.0.41.11)
core 13.0.117.4 (current: 13.0.117.3)
dashboard 13.0.25 (current: 13.0.24)
directory 13.0.18 (current: 13.0.16)
endpoint 13.0.103.1 (current: 13.0.99)
featurecodeadmin 13.0.6.3 (current: 13.0.6.1)
framework 13.0.190.11 (current: 13.0.190.7)
iaxsettings 13.0.6.1 (current: 13.0.6)
ivr 13.0.26.1 (current: 13.0.26)
ringgroups 13.0.22.1 (current: 13.0.21)
setcid 13.0.5.1 (current: 13.0.5)
sipsettings 13.0.24.3 (current: 13.0.24.2)
soundlang 13.0.24.1 (current: 13.0.23.6)
timeconditions 13.0.32.4 (current: 13.0.32.3)
webrtc 13.0.32.2 (current: 13.0.31.2)

5

what is the output from:

# crontab -l -uasterisk | grep qxact_reports
6

*/5 * * * * [ -e /var/www/html/admin/modules/qxact_reports/import_queue_data.php ] && php /var/www/html/admin/modules/qxact_reports/import_queue_data.php

7

Remove those lines.

8

How did they get there in the first place? Will they come back? Which updated module added that to the crontab and why? I’m running the distro because I shouldn’t have to manually modify system files.

9

Don’t know. We already told you the module. It’s not there so remove them.

Furthermore you DO have the module. It’s just disabled. By you. This doesn’t remove the crons

10

One of these modules being updated added the cron, or changed something that caused the cron to fire off emails even though the module is disabled.

11

Nope. None of those modules did. The distro upgrade scripts reinstall modules so that could be the case. But anyways it’s complicated to explain. To fix it Just remove the line.

1 Like