ali1001
December 14, 2025, 1:10pm
1
Phone can ping FreePBX server (192.168.1.177)
Phone can access FreePBX web interface
Phone can SSH to FreePBX
Zoiper SIP registration attempt begins
Phone instantly loses connection to FreePBX ONLY
Phone can still ping router (192.168.1.1)
Phone can still ping other devices
FreePBX remains 100% functional
Other devices can still reach FreePBX (as long as they dont login via zoiper or other apps )
Phone cannot ping FreePBX anymore
You blocked the IP of the system zoiper is on. You probably had bad authentication that locked you out. Check is the IP is blocked in the firewall.
Stewart1
(Stewart)
December 14, 2025, 5:21pm
3
In Connectivity → Firewall → Intrustion Detection, you can see if the Zoiper’s IP address was banned, unban it, and whitelist it (or the entire local LAN) from future banning.
Make sure that you have the SIP password correct by copy/paste from the Secret field for the extension to the Password in Zoiper.
1 Like
ali1001
December 15, 2025, 4:14pm
4
Thank you very much you are a life savior . but now I cant login with zoiper I followed the instructions and always gives me unauthorized
Stewart1
(Stewart)
December 15, 2025, 5:22pm
5
Post screenshot of Zoiper settings.
ali1001
December 16, 2025, 6:07am
6
It worked after I changed the network settings in Zoiper. I am very grateful for your help
Stewart1
(Stewart)
December 16, 2025, 6:18am
7
For the benefit of other readers, what was the default network setting? What is the new setting?
ali1001
December 22, 2025, 9:05am
8
Changed the server settings inside Zoiper from their default domain to mine
system
(system)
Closed
December 29, 2025, 9:05am
9
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