Hi Alan,
Many Thanks for your response. I will include here as much info as possible.
First here were the instructions received by the company we purchased the sound files from:
1) Extract the tar.gz file you received using the syntax "tar -xf filename"
The file will be called something like:
'british-english-rachael-latest-alaw.tar.gz'
So the command to extract the files will be:
tar -zxf british-english-rachael-latest-alaw.tar.gz
2) Inside the resulting directory you will find a second file
called 'sounds.tar.gz'.
3) Copy this to the parent folder containing your sounds directory.
(this is normally found in "/var/lib/asterisk)
The contents of the parent directory will look like this (not all items are shown)
...
/var/lib/asterisk/keys
/var/lib/asterisk/mohmp3
/var/lib/asterisk/sounds
/var/lib/asterisk/sounds.tar.gz
4) Extract the sounds using this command:
tar -zxf sounds.tar.gz
After the sounds.tar.gz file has been expanded the resulting folders will
look like this:
/var/lib/asterisk/sounds/ - Current folder
/var/lib/asterisk/sounds/en - New folder copied in
/var/lib/asterisk/sounds/dictate - Current folder
/var/lib/asterisk/sounds/dictate/en - New folder copied in
/var/lib/asterisk/sounds/digits - Current folder
/var/lib/asterisk/sounds/digits/en - New folder copied in
/var/lib/asterisk/sounds/letters - Current folder
/var/lib/asterisk/sounds/letters/en - New folder copied in
/var/lib/asterisk/sounds/phonetics - Current folder
/var/lib/asterisk/sounds/phonetics/en - New folder copied in
These folders are also duplicated into the "en" folder for compatibility with
asterisk 1.6.x and Elastix. In which case you will also see this structure after
installation is complete
/var/lib/asterisk/sounds/en
/var/lib/asterisk/sounds/en/dictate
/var/lib/asterisk/sounds/en/digits
/var/lib/asterisk/sounds/en/letters
...etc...
5) In order to get your system to use the installed voice prompts instead of
the defaultlanguage you have to edit a configuration file so that Asterisk
can locate the prompts.
6) Asterisk: Add or customise the language parameter in the sip.conf file to be:
(without the quotes)
"Language=en"
Elastix: Add or customise the language parameter in the sip_general_custom.conf,
" to iax_custom.conf and chan_dahdi.conf files to be:
(without the quotes)
"language=en"
These files can be located by navigating to the following path in your root
directory:
/etc/asterisk/
Then reload asterisk by logging into the command shell and entering "reload"
into asterisk.
Alternatively if you are using freepbx press the reload button that appears on
screen after editing an extension for example.
I have followed this guide up to step 4 to add the sound files.
I have two extensions configured one for English and one for Spanish.
100049 - English
100050 - Spanish
100049
100050
As mentioned initially I can add es to the language field in the advanced sip settings and change all sound files to Spanish on a global level, changing to en changes all to English on a global level. However the VM Option language for the extension seems to only dictate the language spoken when the extension owner rings “*97” to retrieve their voicemail, rather than when someone ring that extension and gets to their voicemail.
Here are some logs for some calls made to ext 100049 ie Engish:
-- Executing [vmx@macro-vm:10] NoOp("SIP/NodoProvicnial-000001cd", "Checking if ext 100049 is enabled: ") in new stack
-- Executing [vmx@macro-vm:11] GotoIf("SIP/NodoProvicnial-000001cd", "1?s-CH ANUNAVAIL,1") in new stack
-- Goto (macro-vm,s-CHANUNAVAIL,1)
-- Executing [s-CHANUNAVAIL@macro-vm:1] Macro("SIP/NodoProvicnial-000001cd", "get-vmcontext,100049") in new stack
-- Executing [s@macro-get-vmcontext:1] Set("SIP/NodoProvicnial-000001cd", "V MCONTEXT=default") in new stack
-- Executing [s@macro-get-vmcontext:2] GotoIf("SIP/NodoProvicnial-000001cd", "0?200:300") in new stack
-- Goto (macro-get-vmcontext,s,300)
-- Executing [s@macro-get-vmcontext:300] NoOp("SIP/NodoProvicnial-000001cd", "") in new stack
-- Executing [s-CHANUNAVAIL@macro-vm:2] VoiceMail("SIP/NodoProvicnial-000001 cd", "100049@default,u") in new stack
-- <SIP/NodoProvicnial-000001cd> Playing 'vm-theperson.gsm' (language 'en')
[2014-08-07 11:10:52] NOTICE[4184][C-000000d1]: channel.c:4259 __ast_read: Dropp ing incompatible voice frame on SIP/NodoProvicnial-000001cd of format g729 since our native format has changed to (alaw)
-- <SIP/NodoProvicnial-000001cd> Playing 'digits/1.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001cd> Playing 'digits/0.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001cd> Playing 'digits/0.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001cd> Playing 'digits/0.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001cd> Playing 'digits/4.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001cd> Playing 'digits/9.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001cd> Playing 'vm-isunavail.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001cd> Playing 'vm-intro.gsm' (language 'en')
== Spawn extension (macro-vm, s-CHANUNAVAIL, 2) exited non-zero on 'SIP/NodoPr ovicnial-000001cd' in macro 'vm'
== Spawn extension (macro-exten-vm, s, 14) exited non-zero on 'SIP/NodoProvicn ial-000001cd' in macro 'exten-vm'
== Spawn extension (from-did-direct, 100049, 2) exited non-zero on 'SIP/NodoPr ovicnial-000001cd'
-- Executing [h@from-did-direct:1] Macro("SIP/NodoProvicnial-000001cd", "han gupcall,") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/NodoProvicnial-000001cd", "1 ?theend") in new stack
-- Goto (macro-hangupcall,s,3)
-- Executing [s@macro-hangupcall:3] ExecIf("SIP/NodoProvicnial-000001cd", "0 ?Set(CDR(recordingfile)=)") in new stack
-- Executing [s@macro-hangupcall:4] Hangup("SIP/NodoProvicnial-000001cd", "" ) in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'SIP/NodoProvic nial-000001cd' in macro 'hangupcall'
== Spawn extension (from-did-direct, h, 1) exited non-zero on 'SIP/NodoProvicn ial-000001cd'
== MixMonitor close filestream (mixed)
== End MixMonitor Recording SIP/NodoProvicnial-000001cd
Here are some logs for ext 100050 ie Spanish:
-- Executing [vmx@macro-vm:10] NoOp("SIP/NodoProvicnial-000001d0", "Checking if ext 100050 is enabled: ") in new stack
-- Executing [vmx@macro-vm:11] GotoIf("SIP/NodoProvicnial-000001d0", "1?s-NOANSWER,1") in new stack
-- Goto (macro-vm,s-NOANSWER,1)
-- Executing [s-NOANSWER@macro-vm:1] Macro("SIP/NodoProvicnial-000001d0", "get-vmcontext,100050") in new stack
-- Executing [s@macro-get-vmcontext:1] Set("SIP/NodoProvicnial-000001d0", "VMCONTEXT=default") in new stack
-- Executing [s@macro-get-vmcontext:2] GotoIf("SIP/NodoProvicnial-000001d0", "0?200:300") in new stack
-- Goto (macro-get-vmcontext,s,300)
-- Executing [s@macro-get-vmcontext:300] NoOp("SIP/NodoProvicnial-000001d0", "") in new stack
-- Executing [s-NOANSWER@macro-vm:2] VoiceMail("SIP/NodoProvicnial-000001d0", "100050@default,u") in new stack
-- <SIP/NodoProvicnial-000001d0> Playing 'vm-theperson.gsm' (language 'en')
[2014-08-07 11:14:50] NOTICE[4191][C-000000d3]: channel.c:4259 __ast_read: Dropping incompatible voice frame on SIP/NodoProvicnial-000001d0 of format g729 since our native format has changed to (alaw)
-- <SIP/NodoProvicnial-000001d0> Playing 'digits/1.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001d0> Playing 'digits/0.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001d0> Playing 'digits/0.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001d0> Playing 'digits/0.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001d0> Playing 'digits/5.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001d0> Playing 'digits/0.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001d0> Playing 'vm-isunavail.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001d0> Playing 'vm-intro.gsm' (language 'en')
-- <SIP/NodoProvicnial-000001d0> Playing 'beep.gsm' (language 'en')
-- Recording the message
-- x=0, open writing: /var/spool/asterisk/voicemail/default/100050/tmp/JKE7il format: wav49, 0x7fccb8064b98
-- x=1, open writing: /var/spool/asterisk/voicemail/default/100050/tmp/JKE7il format: gsm, 0x7fccb8060a78
-- x=2, open writing: /var/spool/asterisk/voicemail/default/100050/tmp/JKE7il format: wav, 0x7fccb807eac8
-- User hung up