FreePBX-MissedCalls by Pitzkey

[ahmedsallam]

Good Afternoon Colleagues
I hope you are doing safe and good . I need to configure my FreePBX so FreePBX send email for any missed call to the queue (We have only one Queue).

Thanks to Pitzkey , for the below dialplan:

GitHub - pitzkey/FreePBX-MissedCalls: FreePBX Missed Calls Email Notifications

I follow the below steps:

1. Add the dialplan to extensions_custom.conf
2. Change the from email address (look for [email protected] in the dialplan and change that).
3. Change the default to email (look for [email protected] in the dialplan and change that)

For now , What i understand i need to create custom destination first (Admin ==>Custom Destinations) then i need to point each extension’s failover destination to this custom destination . If this is correct , Can you let me know how to create custom destination that will be correlated to dialplan copied at extensions_custom.conf as i don’t have any experience before with creating Customs Destinations?

Thx in advance.

Best Regards

[PitzKey (Itzik)]

@ahmedsallam

For now , What i understand i need to create custom destination first (Admin ==>Custom Destinations) then i need to point each extension’s failover destination to this custom destination . If this is correct

That is not correct. There’s no need for such a thing.

You just need to copy the dialplan, reload config and it should work fine

[ahmedsallam]

Hi PitzKey
So there is no need neither to create custom destination nor to point each extension’s failover (No Answer , Busy , Not Reachable ) destination to this custom destination ?

Also may i know how to reload the configuration ?

Thx in advance.

Best Regards

[PitzKey (Itzik)]

@ahmedsallam

So there is no need neither to create custom destination nor to point each extension’s failover (No Answer , Busy , Not Reachable ) destination to this custom destination ?

No… Did you read the installation instructions?

@ahmedsallam

Also may i know how to reload the configuration ?

The red apply config button in the GUI.

[ahmedsallam]

Hi PitzKey
Yes . I have read the instructions ,but before reach to this great dialplan, i found many small codes in our forum which request us to create custom destination and to point each extension’s failover destination to this custom destination which confused me specially i don’t have experience neither with creating dialplan nor with creating custom destination.

I have tested it by dialing extensions and it worked as expected and email received on missed calls.

I will test it later with the queue and will let you know.

Thx in advance.

Best Regards

[ahmedsallam]

Hi PitzKey
I have tested it and it worked as expected.

Thx for your efforts.

Best Regards