Last night, and again earlier this week, my ISP connection died (Charter --> Spectrum) causing the reasonable failure of SIPSTATION connectivity. Of course, I lost my OpenVPN to my remote office. This makes sense. The outage lasted a little over 3 hours.
What doesn’t make sense is after 15 minutes of network failure, the FreePBX server lost connectivity to the internal extensions. Examinations of uptimes tell me that my hardware (Switches, phones) was online, yet FreePBX 13 lost connection to all of the phones on the LAN.
My Nagios server told me my SIP connections (Digium phones) were offline. OK server is up, the AMI module is alive and responsive, but the SIP connections were not.
When the internet connection was restored, around 4:20am this morning, the SIPSTATION trunks came back rapidly, and a few clicks later, my OpenVPN connection was restored, and the remote phones registered. All automagically. The Local phones, however, remained unregistered.
I had to manually login and amportal restart to get the phones back online.
I have a customer a few blocks away from the main office who is running Spectrum ISP + SIPSTATION and FreePBX 12. They too lost the the ISP connection to SIPSTATION, and shortly after internet restoration, everything was back up and running. FreePBX 12 did not loose any LAN connections.
When the internet goes down, FreePBX 13 should not be loosing the local phones. Any idea on what is going on here?