I have had issues with my server becoming deactivated apparently at random. It happened again today. My server suffered a power loss, and when I restarted it, it was deactivated. I am now out of resets on the account, and I have purchased modules I can’t use. I assume I can contact someone and they can reset things for me, but if all it takes is a reboot to lose my activation, how am I supposed to keep this from happening again?
What is it that Sangoma uses to determine that the hardware has changed? My hardware is exactly the same, and it thinks it is different hardware.