Freepbx in tender

1

Hi it is always difficult to explain to govt about open source
In tender document they are asking

Features Required
 3-level Automatic Reception with voice guidance
 Two-level call forwarding
 DISA (Direct Inward System Access) with message
 Built-in Voice Message (BV)
 Caller ID display on SLT and APT
 Flexible SMS routing
 Intuitive customization and maintenance
 UCD (Uniform Call Distribution) with message
 Door phones, Door Openers, and Doorbells
 Automatic configuration for outside (CO) line type
 Centralized feature setting
 PC programming (USB/RS232C) and easy maintenance
 CO busy out

Please I need help with answering each feature as I have to answer my client
Here is some competitor product I want to beat see if your technical can reverse engineer these features too
google it panasonic.net/pcc/products/pbx/products/pbx/kx_tea_tes_tem/features/useful use html

2

You understand that this isn’t a company tech support portal, right? We’re almost all “just users” like you.

I’m not sure this will answer your questions, but at least it will give you a sense of what Asterisk is capable of:

  • 3-level Automatic Reception with voice guidance
    You can have as many levels of “reception” as you want with IVR.
  • Two-level call forwarding
    Call forwarding is on a “per endpoint” basis, so you can have as many levels as you want.
  • DISA (Direct Inward System Access) with message
    DISA with and without messaging supported.
  • Built-in Voice Message (BV)
    I’m not sure what this one means, but there are plenty of voice prompt files, plus facilities to do more of that.
  • Caller ID display on SLT and APT
    SLT and APT aren’t meaningful. Caller ID support is dependent on several criteria, so “probably” is a good answer.
  • Flexible SMS routing
    There is no SMS routing built into Asterisk.
  • Intuitive customization and maintenance
    Asterisk is counter-intuitive in terms of customization and maintenance without FreePBX, and even then it can be challenging and filled with dark magic.
  • UCD (Uniform Call Distribution) with message
    I assume this means ring-groups and queues.
  • Door phones, Door Openers, and Doorbells
    There are so many ways to implements these that it’s impossible to give you an answer that would make sense without specifics. The big answer is “yes”.
  • Automatic configuration for outside (CO) line type
    Not even a hope of that. The configuration of the outside line is entirely manual.
  • Centralized feature setting
    How centralized? The system doesn’t work well in multitenant environments, so this one might be exciting.
  • PC programming (USB/RS232C) and easy maintenance
    The system is not programmable using RS-232 in the traditional sense. It is managed through a network based web interface.
  • CO busy out
    You might need to define this one better. I know what I think it means, but I can’t figure out why it would be a PBX requirement.