I´m a newbie in freepbx, and I would like to know if is possible that to set a scenario like this:
I have some sellers with their cellphones. I would like to give they a number to call and when they call, before system pick up, freepbx get callerid, hang up and then callback.
But I want to do a callback through voip line, and give they a tone to call to a desired number.
If what I want is possible, then I should use two lines? one for callback and other to give a tone? or I can use just only one voip line with coference enable?
That sounds almost exactly like what ‘callback’ does. However, you can’t select which outbound trunk it uses for the callback as far as I can see. That would be based on your dialplan. Perhaps you could customize it.
To make this happen you just need 1 voip number, that can be called from mobil phones.
In freepbx you set up an Inbound route for each mobil phone number pointing to callback., where the callback field (number to call) is empty, that way the number that called will be called back.
Then of course you need enough accounts that multiple outgoing calls can be made at the same time. That differs depending on the voip provider.
Additionaly you also need a braodband connection, so that multiple calls can be handeld.