FreePBX Backups failing with errors

FreePBX
1

Running FreePBX Backups from the GUI (on 10.13.66-9 High Availability), which are failing with these errors:

Whoops\Exception\ErrorException: mkdir(): Permission denied in file /drbd/httpd/www/html/admin/modules/backup/functions.inc/class.backup.php on line 337
Stack trace:

  1. Whoops\Exception\ErrorException->() /drbd/httpd/www/html/admin/modules/backup/functions.inc/class.backup.php:337
  2. Whoops\Run->handleError() :0
  3. mkdir() /drbd/httpd/www/html/admin/modules/backup/functions.inc/class.backup.php:337
  4. FreePBX\modules\Backup\Backup->store_backup() /drbd/httpd/www/html/admin/modules/backup/bin/backup.php:145
2

i’m having the same issue. here’s mine

Whoops\Exception\ErrorException: S3::listBuckets(): [AccessDenied] Access Denied in file /var/www/html/admin/modules/backup/functions.inc/s3.php on line 375
Stack trace:

  1. Whoops\Exception\ErrorException->() /var/www/html/admin/modules/backup/functions.inc/s3.php:375
  2. Whoops\Run->handleError() :0
  3. trigger_error() /var/www/html/admin/modules/backup/functions.inc/s3.php:375
  4. S3->__triggerError() /var/www/html/admin/modules/backup/functions.inc/s3.php:394
  5. S3->listBuckets() /var/www/html/admin/modules/backup/functions.inc/class.backup.php:448
  6. FreePBX\modules\Backup\Backup->store_backup() /var/www/html/admin/modules/backup/bin/backup.php:145
3

my issue was related to permission to access bucket. Added the correct permission and that fixed the issue.

4

Perhaps the failure could be handled a bit more elegantly, suggest you file a ticket at issues.freepbx.org.