I have FreePBX 15 running on Sangoma PBX Phone System 60 hardware, Unifi UDM Pro Gateway, Spectrum, voip.ms. About once every two weeks I lose registration, and I have to do a fwconsole restart to reregister. It happened today, and last night I had to reboot the UDM Pro, so I am wondering if it loses connection when the FreePBX loses connection to the internet.
Two questions:
Any ideas why I might be losing connection, and is there some setting that will make it reconnect on its own?
Is there some way to get a notification from the PBX when it loses registration? I didn’t see anything under notifications on either voip.ms or FreePBX.
Any suggestions would be helpful.
Final thought, if I were to decide to move to cloud hosting in the future with vultr or something else, is it hard to migrate all of my settings over from self hosted to the cloud hosted server?
Mine is also fine usually, but about once a every two to four weeks I will lose registration, requiring me to restart to get the registration back. I have it set up exactly as the instructions indicate here. I have just the IP address from voip.ms allowed through the firewall (both UDMP and FreePBX Response Firewall) to my FreePBX (Sangoma PBX 60), and the ports for RTP open as well. That’s pretty much it.
It may be that it loses connection sometimes when the gateway loses connection to the internet, and once the internet comes back up the FreePBX does not automatically reregister. I’m not sure.
I made some changes on the UDM Pro the other day that required a reboot, and sure enough, when it came back up we had lost our registration to voip.ms. fwconsole restart did not correct the issue, so I had to reboot the phone server, so there is definitely an issue when the UDM Pro loses its connection to the internet.