I have a fresh v14 RC1 install and a brand new s500 Sangoma phone. I’m new to FreePBX.
I go to Applications->Extensions->Add Extension, where I’ve tried Chan_SIP and PJSIP. I enter the User Extension, Display Name, Outbound CID and have it create a new user. I copy the password for the new user so that I can use it when configuring the phone. Then, I click submit to create the extension.
I then connect to the s500 via a browser and go to Account->Basic. I enter the Primary SIP Server address, put in the SIP User ID, Authenticate ID, and password. Then, I click SaveSet.
The page refreshes after a bit, but then shows Account Status as “Register Failed”.
Again, I’m new to this. Is there something I’m doing wrong related to new phone setup? I did change the SIP Port to 5160 for Chan_SIP and made sure it was 5060 for PJSIP. But, I still get the same results. Also, the password I am copying and using in the phone config is the “Password for new user” in User Manager Settings.
Mike