FreePBX 13 to 14 issues

Upgrading from 13 to 14 and running into a lot of issues.

  1. Initially asterisk did not automatically start following the server starting, so I had to manually start the service
  2. The ‘manager’ password mismatched which resulted in FreePBX being unable to communicate with Asterisk (as a result ‘Can not connect to Asterisk’ was shown on PBX)
  3. Details for all PJSIP extensions have disappeared (ext + name is still recorded, but Voicemail settings, Call Waiting, DND, etc details have all disappeared)
  4. My log is plagued with errors such as;

[2019-05-01 09:03:18] ERROR[9295] config_options.c: Unable to load config file ‘acl.conf’
[2019-05-01 09:03:18] WARNING[9295] named_acl.c: Could not reload ACL config
[2019-05-01 09:03:18] WARNING[9295] pbx.c: Extension ‘s’ priority 13 in ‘macro-user-logon’, label ‘gotpass’ already in use at priority 9
[2019-05-01 09:03:18] ERROR[9295] pbx.c: You have to be kidding-- add exten ‘’ to context clean? Figure out a name and call me back. Action ignored.
[2019-05-01 09:03:18] WARNING[9295] pbx_config.c: Unable to register extension at line 7976 of /etc/asterisk/extensions_additional.conf
[2019-05-01 09:03:18] ERROR[9295] pbx.c: You have to be kidding-- add exten ‘’ to context clean? Figure out a name and call me back. Action ignored.
[2019-05-01 09:03:18] WARNING[9295] pbx_config.c: Unable to register extension at line 7978 of /etc/asterisk/extensions_additional.conf
[2019-05-01 09:03:18] ERROR[9295] pbx.c: You have to be kidding-- add exten ‘’ to context mini-bar? Figure out a name and call me back. Action ignored.
[2019-05-01 09:03:18] WARNING[9295] pbx_config.c: Unable to register extension at line 8004 of /etc/asterisk/extensions_additional.conf
[2019-05-01 09:03:18] ERROR[9295] pbx.c: You have to be kidding-- add exten ‘’ to context housekeeping-service? Figure out a name and call me back. Action ignored.
[2019-05-01 09:03:18] WARNING[9295] pbx.c: Context ‘from-did-direct’ tries to include nonexistent context ‘ext-findmefollow’
[2019-05-01 09:03:18] WARNING[9295] pbx.c: Context ‘from-internal-xfer’ tries to include nonexistent context ‘from-internal-custom’
[2019-05-01 09:03:18] WARNING[9295] pbx.c: Context ‘from-internal-noxfer’ tries to include nonexistent context ‘from-internal-noxfer-custom’
[2019-05-01 09:03:18] ERROR[9295] res_sorcery_config.c: Unable to load config file ‘pjproject.conf’
[2019-05-01 09:03:18] VERBOSE[9295] loader.c: Reloading module ‘res_pjsip.so’ (Basic SIP resource)
[2019-05-01 09:03:18] ERROR[8783] res_pjsip_config_wizard.c: Unable to load config file ‘pjsip_wizard.conf’
[2019-05-01 09:03:18] NOTICE[8783] sorcery.c: Type ‘system’ is not reloadable, maintaining previous values
[2019-05-01 09:03:18] WARNING[9295] app_voicemail.c: maxsilence should be less than minsecs or you may get empty messages
[2019-05-01 09:03:18] NOTICE[9295] app_queue.c: No queuerules.conf file found, queues will not follow penalty rules

Prior to the upgrade I see no such messages.

I’ve also apparently lost ‘Asterisk Info’…

Any ideas what’s gone so terribly wrong? Extensions are obviously not registering likely due to the errors above and all the info missing for each extension.

Would a fresh install and FreePBX migration be a tidier way of migrating?

Go to Admin --> Module Admin and disable the “Sangoma Property Management” application. That should clear the “You have to be kidding” warnings. Go to Settings --> Voicemail Admin --> Settings --> Limits and be sure that “Max Message Silence” is less than “Min Message Length” noting that one is in milliseconds and the other is in seconds. I set Max Message Silence to 4000 and Min Message Length to 5. That should clear the maxsilence/minsecs warning.

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