Freepbx 13 time group matches, but plays IVR of non-matches!

FreePBX
1

Hi,
I have
Asterisk 13.7.2 with FreePBX 13.0.89 on Ubuntu 14.04.4 LTS
I have a weird behavior and need desperately your assistance.

I have created a time group that matches closing times:

[2016-03-22 22:11:45] VERBOSE[15002][C-00000541] pbx.c: Executing
[2@timeconditions:3] GotoIfTime(“SIP/HT503-0000021c”,
“00:00-08:29,tue,3-6,jan-jun,Europe/Athens?truestate”) in new stack
[2016-03-22
22:11:45] VERBOSE[15002][C-00000541] pbx.c: Executing
[2@timeconditions:4] GotoIfTime(“SIP/HT503-0000021c”,
“15:01-23:59,tue,3-6,jan-jun,Europe/Athens?truestate”) in new stack
[2016-03-22
22:11:45] VERBOSE[15002][C-00000541] pbx.c: Executing
[2@timeconditions:5] GotoIf(“SIP/HT503-0000021c”, “0?truegoto”) in new
stack

As you can see on the timestamp, the time of the call matches the
truegoto result of the time-condition vs the time group. As a result we
would expect the anouncment from the IVR of the “Destination matches” to
be played.

But what actually happens is that the anouncment from the IVR of the “Destination non-matches” to be played.
I
have been trying different approaches but with no success. On previous
version of asterisk/freepbx it worked on the first attempt.

I am missing something so obvious here?
Please I need your advise,

Regards,
Lazaros

2

I don’t see anything like what you are describing in that log excerpt.

Timeconditions-2:3 says “Nope the time is not active” and falls through.
Timeconditions-2:4 says “Nope the time is not active” and falls through.
Timeconditions-2:5 says “Nope the gotoactive is 0” and falls through.

Your assertion about the time stamp seems wrong - it looks like your time condition is set to hit on Tuesdays where the date is between the 3rd and the 6th. I may be mis-interpreting that, but it would explain why your time condition is failing on the 22nd.

1 Like
3

@cynjut nailed it. “3-6” is mdays. The 22nd is not in that range.

http://issues.freepbx.org/browse/FREEPBX-11875

4

thank you very much for pointing me to the right place.
fixed it