Obviously with things going on, some schools are having to close and we need to ensure someone is answering the phone to feed information to parents.
At the moment, the number calls in to an IVR or a simple Ring Group. I’ve added a mobile number as a misc destination and then i thought it should just be as easy to change the inbound route to point to this.
When i do this and ring the DDI, i just get a voice (Chinese i think) which says something like “sorry, your call is …” i can’t work out the last word.
I can’t see anything in the logs. Could this message be coming from the mobile phone operator?