Hi, I’m trying to forward a call to an outside line when a call call comes into an extension. I’m able to do it with Misc Destination to an inbound line but, I can’t find a way to do it from an extension. In other words, when a caller dials an extension number, I’d like for the system to forward the caller to an outside line. I’ve tried the Find me/Follow me/Follow-Me List (xxxxxxxxxx#) but, nothing seems to work. The caller still continues on to the Destination: No Answer. I’d like to be able to send the caller to a number. Thanks in advance.
provide a log of a call to an extension where fmfm is enabled to xxxxxxxxxxxx# that failed.
Hi, the system seems to try to call the number, however, the call doesn’t come out and it only rings after the VM message/Announcement plays. It’ll ring twice and then goes into the Beep to leave a message. I’ve looked into the trunk and outbound routes and the dialing seems to be O.K. It works because the Misc Destination sends the caller straight to an outside number.
Please