I have an after hours call flow that sends calls to a ring group with a cell phone number. The calls forward correctly, the user takes the call and ends the calls on the cell phone. Callcentric is the SIP provider and both legs of the call show up in “call history” and that the calls ended. However, the channel never hangs up in Asterisk. Here are two examples:
Channel: PJSIP/Callcentric-000002f8/Dial Up 14:29:00
Exten: s CLCID: "" <14355551000>
Channel: PJSIP/Callcentric-000002f9/AppDial Up 14:28:59
Exten: CLCID: "PRIVATE" <19525551234>
Channel: PJSIP/Callcentric-0000031e/Dial Up 10:14:04
Exten: s CLCID: "" <14355551000>
Channel: PJSIP/Callcentric-0000031f/AppDial Up 10:14:04
Exten: CLCID: "JESSE THE COWGIRL" <18035551111>
It is probably harmless but it does annoy me. Am I missing a setting the ring group? The “Destination if no answer” is “Hang Up”
The ring time is long enough that the call will go-to the cell phone voicemail. However, the person on-call should be answering it all of the time.
If there is not an elegant solution is there a setting to terminate any channel after say 2 hours?