Force UCP for voicemail retrieval

Looking to secure voicemail access a bit more. Really hoping for SAML integration with UCP. We use Google 2FA and being able to point UCP to Google for SAML would really lock down our voicemail. That being said… Is there a way to prevent access to voicemail via phone and ONLY allow UCP access?

you can disable the * menu access under the extension voicemail settings to disable external access to voicemail from the phone.
Then to disable internal access to voicemail, I’d set “Require From Same Extension” to yes, then change the feature code (*97 and *98 defaults) to something out of the ordinary.
If you have the Phone Apps module, you can also disable the Visual Voicemail app from every user.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.