Follow-me to outbound routes losses CNAM (callerid NAME)

General Help
1

Call comes into PBX, call is sent to an extension which has FOLLOW-ME enabled, with Initial Ring Time = 0
Ring Time = 20
and then the follow-me list with an extension and a telephone number#

When the call reaches the follow-me remote phone number, the cell phone displays either Anonymous + phone number or Private Unknown

There is no forced callerID on outbound route or trunk.

The call flow is as follows:
Origination => FreePBX => 2nd FreePBX => Carrier for remote termination

The partial paste of a call from the viewpoint of the 2nd freepbx is below.

<— SIP read from UDP:xxx.193.49.61:5060 —>
ACK sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP xxx.193.49.61:5060;branch=z9hG4bK18b94df7
Max-Forwards: 70
From: “REDACTED” sip:[email protected];tag=as531c3935
To: sip:[email protected];tag=as54e6af69
Contact: sip:[email protected]:5060
Call-ID: [email protected]:5060
CSeq: 102 ACK
User-Agent: FPBX-14.0.3.1(13.19.1)
Content-Length: 0

<------------->
— (10 headers 0 lines) —
– Channel SIP/7530791895-0000af96 joined ‘simple_bridge’ basic-bridge <70b480b3-8248-4468-bf87-6e3c52325e96>
> 0x7fbf5809d230 – Probation passed - setting RTP source address to xxx.193.49.61:11230
> 0x7fbf3c022eb0 – Probation passed - setting RTP source address to xxx.193.49.45:14820

<— SIP read from UDP:xxx.193.49.45:5060 —>
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP xxx.193.49.45:5060;branch=z9hG4bK56a8f0d8
Max-Forwards: 70
From: sip:[email protected];tag=as2d073b01
To: sip:[email protected]
Contact: sip:[email protected]:5060
Call-ID: [email protected]:5060
CSeq: 102 INVITE
User-Agent: FPBX-13.0.195(13.17.0)
Date: Fri, 04 May 2018 13:54:12 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Type: application/sdp
Content-Length: 254

The CNAM is not present on the outbound leg of the call to the follow-me number.

The trunk used on our PBX going to the 2nd FreePBX is below:
host=XXX.193.49.40
type=peer
context=from-trunk
dtmfmode=auto
trustrpid=yes
sendrpid=yes
disallow=all
allow=ulaw
directmedia=no
nat=no
qualify=yes

Hide CallerID in trunk setting is set to NO
The Outbound CallerID in trunk field setting is blank.

2

Is this a US carrier. In the US you can not send Caller ID Name. The carriers ignore it. All you can send is the number. It’s up to the person you are calling carrier to lookup the name.

3

Hi Tony,
What I am showing above is the call being sent from FreePBX server 1 .45 to FreePBX Server 2 .40 in the same subnet. At this point the call has not yet been sent to an outside carrier. FreePBX Server 2 would be responsible for sending the call to a carrier.

Correct me if I am mistaken but it appears FreePBX server 1 is not sending the CNAM along with CallerID number.

4

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.