Hi,
I am wondering how to get fix a CID issue that I have. I have a DID that is answered by and IVR. Option 4 of the IVR sends a call to a particular extension. This extension is a phone connected to an ATA, setup as an SIP extension in FreePBX/TrixBox. When calls are sent to this extension, I want the call to also ring a cell phone. I have effected this two ways, one being to use Follow Me and send the call to the cell phone using ringall. The other is to define a ring group that includes the extension and the cell phone number. When calls come to the cell phone, they show the CID of the caller. I would like the CID to be that of the DID so that I know the call cam in on that DID, rather than a caller calling the cell phone directly.
What is the easiest method to do this?
Thanks in advance!
Lou