pathname error: the agi is looking for /etc/asterisk/localprefix.conf, but the actual file is /etc/asterisk/localprefixes.conf. i worked around with a symlink. ticket opened.
always a good idea to check any recent activity just before opening a new ticket:
http://freepbx.org/trac/timeline
that’s a really handy way, note the check boxes on the right, make sure to check ‘ticket detail’ to see each time the ticket is edited (vs. just opened and closed).