First 2-3 seconds of outbound message cut off

FreePBX Installation / Upgrade
1

When I call into my FreePBX system from an outside line (over a cellphone) to test my voicemail, the first few seconds of my outgoing message are cut off.

Is this a configuration setting in asterisk inbound routing? Or is it an extension config? Seems more like a system level problem.

  • System is running on CentOS release 5.6 (Final) 64 bit virtual machine running on ESX
    ** 2.6.18-238.19.1.el5 #1 SMP Fri Jul 15 07:31:24 EDT 2011 x86_64 x86_64 x86_64 GNU/Linux
  • FreePBX 2.9.0.7 built from source
  • 4CPU
  • 2048MB RAM

Any advice?

John

2

How is your phone # connected to your PBX? SIP Trunk? Media Gateway? Card?

Have you checked your CDR and the CDR of your provider to see how long the calls are lasting?

Without a lot more detail, I’d guess that the problem was your SIP Trunk provider, but that’s assuming you’re using SIP trunking.