File Issue with Call Recording

FreePBX Applications / Modules
1

Newb here with a brand new installation of FreePBX 15.0.16.73. I have most things working but I am having a problem with call recording.

I set up call recording for one of my extensions. After a call is recorded it can be found as a wav file with a numeric name in /var/spool/asterisk/monitor/. However, another 1kb file with the expected type-destination-source-datestamp-timestamp-uniqueid name is also present in /var/spool/asterisk/monitor/2020/09/01. I thought the recording would have been moved to the date sub-directory but all I am getting is this empty 1kb file. What could be causing this?

2

Check the permissions on both directories. If they are suspicious, use “fwconsole chown” to repair them and see if that helps.

A 1K recording file is either from an empty call (no audio) or “too short” a call for the monitor management software to save it.

3

I ran “fwconsole chown” and the only thing that changed is that files created after that are rw-r–r-- whereas the ones created before that were rw-rw-r–.

Just to be clear, the call is being recorded as I can listen to it in the file located in /var/spool/asterisk/monitor/ This last one was named 1599000754.65.wav. There is also still a corresponding 1kb file in /var/spool/asterisk/monitor/2020/09/01 named internal-2600-2107-20200901-175234-1599000754.65.wav They both have the same timestamp of 5:52:53.

4

Update - I figured out why I have two files being created.

  1. Lenny is calling MixMonitor

/etc/asterisk/extensions_custom.conf

[Lenny]
exten => talk,1,Set(i=${IF($[“0${i}”=“016”]?7:$[0${i}+1])})
same => n,ExecIf($[${i}=1]?MixMonitor(${UNIQUEID}.wav))
same => n,Playback(Lenny/Lenny${i})
same => n,BackgroundDetect(Lenny/backgroundnoise,1500)

  1. Lenny’s extension is also set to record calls.

So now if I delete the Lenny MixMonitor line such that only the extension is doing the recording, I only get the 1kb file in /var/spool/asterisk/monitor/2020/09/01.

If I go the other way and leave in the Lenny MixMonitor line and turn off extension level call recording I only get wav file recorded to /var/spool/asterisk/monitor/.

Any other ideas on why I am getting these 1kb files? My desired outcome is to get a complete file to /var/spool/asterisk/monitor/2020/09/01

5

Update 2

Found this post

and changed

/etc/asterisk/extensions_custom.conf

to

[Lenny]
exten => talk,1,Set(i=${IF($[“0${i}”=“016”]?7:$[0${i}+1])})
same => n,ExecIf($[${i}=1]?MixMonitor(${STRFTIME(${EPOCH},%Y/%m/%d)}/itslenny-${CALLERID(dnid)}-${CALLERID(num)}-${STRFTIME(${EPOCH},%Y%m%d-%H%M%S)}-${UNIQUEID}.wav)

same => n,Playback(Lenny/Lenny${i})
same => n,BackgroundDetect(Lenny/backgroundnoise,1500)

It is working the way I want it to now.

6

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