Feature Code Busy Signal

Hi All,

I’m Using FreePBX 10.13.66-6, we had setup for some callers to change Existing IVR Audios by giving them a hidden number in the IVR which goes to a audio that has a Feature Code to edit it.
But when Pressing the number it gives them a Busy Signal, so we tried dialing the Feature Code Internally, but it looks like it tries to reach an extension.

Here’s the Logs… (Phone number and SIP Provider Replaced with ***)

“SIP/Unifi****-00000c74”, “ext-featurecodes,2923,1") in new stack
Goto (ext-featurecodes,2923,1)
Executing [[email protected]:1] Goto("SIP/Unifi
*-00000c74”, “from-internal,2923,1") in new stack
Goto (from-internal,2923,1)
Executing [[email protected]:1] Goto("SIP/Unifi
*-00000c74”, “ext-intercom,2923,1") in new stack
Goto (ext-intercom,2923,1)
Executing [[email protected]:1] Macro("SIP/Unifi
*-00000c74”, “user-callerid,”) in new stack
Executing [[email protected]:1] Set(“SIP/Unifi****-00000c74”, “TOUCH_MONITOR=1484233247.3366”) in new stack
Executing [[email protected]:2] Set(“SIP/Unifi****-00000c74”, “AMPUSER=845*******”) in new stack
Executing [[email protected]:3] GotoIf(“SIP/Unifi****-00000c74”, “0?report”) in new stack
Executing [[email protected]:4] ExecIf(“SIP/Unifi****-00000c74”, “1?Set(REALCALLERIDNUM=845*******)”) in new stack
Executing [[email protected]:5] Set(“SIP/Unifi****-00000c74”, “AMPUSER=”) in new stack
Executing [[email protected]:6] GotoIf(“SIP/Unifi****-00000c74”, “0?limit”) in new stack
Executing [[email protected]:7] Set(“SIP/Unifi****-00000c74”, “AMPUSERCIDNAME=”) in new stack
Executing [[email protected]:8] GotoIf(“SIP/Unifi****-00000c74”, “1?report”) in new stack
Goto (macro-user-callerid,s,15)
Executing [[email protected]:15] GotoIf(“SIP/Unifi****-00000c74”, “0?continue”) in new stack
Executing [[email protected]:16] ExecIf(“SIP/Unifi****-00000c74”, “1?Set(__CALLEE_ACCOUNCODE=)”) in new stack
Executing [[email protected]:17] Set(“SIP/Unifi****-00000c74”, “__TTL=64”) in new stack
Executing [[email protected]:18] GotoIf(“SIP/Unifi****-00000c74”, “1?continue”) in new stack
Goto (macro-user-callerid,s,29)
Executing [[email protected]:29] Set(“SIP/Unifi****-00000c74”, “CALLERID(number)=845*******”) in new stack
Executing [[email protected]:30] Set(“SIP/Unifi****-00000c74”, “CALLERID(name)=NANUET NY”) in new stack
Executing [[email protected]:31] GotoIf(“SIP/Unifi****-00000c74”, “0?cnum”) in new stack
Executing [[email protected]:32] Set(“SIP/Unifi****-00000c74”, “CDR(cnam)=NANUET NY”) in new stack
Executing [[email protected]:33] Set(“SIP/Unifi****-00000c74”, “CDR(cnum)=845*******”) in new stack
Executing [[email protected]:34] Set(“SIP/Unifi****-00000c74”, “CHANNEL(language)=en”) in new stack
Executing [[email protected]:2] Set("SIP/Unifi***-00000c74", “dialnumber=2923”) in new stack
Executing [[email protected]:3] Set("SIP/Unifi***-00000c74", “INTERCOM_CALL=TRUE”) in new stack
Executing [[email protected]:4] Gosub("SIP/Unifi***-00000c74", “sub-record-check,s,1(exten,2923)”) in new stack
Executing [[email protected]:1] GotoIf(“SIP/Unifi****-00000c74”, “10?initialized”) in new stack
Goto (sub-record-check,s,10)
Executing [[email protected]:10] NoOp(“SIP/Unifi****-00000c74”, “Recordings initialized”) in new stack
Executing [[email protected]:11] ExecIf(“SIP/Unifi****-00000c74”, “1?Set(ARG3=dontcare)”) in new stack
Executing [[email protected]:12] Set(“SIP/Unifi****-00000c74”, “REC_POLICY_MODE_SAVE=”) in new stack
Executing [[email protected]:13] ExecIf(“SIP/Unifi****-00000c74”, “0?Set(REC_STATUS=NO)”) in new stack
Executing [[email protected]:14] GotoIf(“SIP/Unifi****-00000c74”, “5?checkaction”) in new stack
Goto (sub-record-check,s,17)
Executing [[email protected]:17] GotoIf(“SIP/Unifi****-00000c74”, “1?sub-record-check,exten,1”) in new stack
Goto (sub-record-check,exten,1)