FaxPro not saving faxes locally

Hi, have FaxPro module on server. Logged in today to ucp as the fax user. It is only displaying faxes since September 2016.

Fax Configuration Professional 13.0.24 Stable Sangoma Technologies Corporation Commercial Enabled
PBX Version: 10.13.66-11

UCP shows only 10% of quota being used. Several faxes a day are received.

Why would it not be storing faxes locally any longer? What would we have to do to fix this?

Thanks.

Upgrade fax pro

Hi,
There is no upgrade button.

Fax Professional Module

If browsing to Admin, Module Admin, Check for updates does not show any pending update for Fax Pro, then your update period has probably expired. See this page for renewal instructions:
http://wiki.freepbx.org/display/FPAS/How+to+Renew+Commercial+Modules+from+the+Portal

Hi,

Item Name Quantity Expiration
LM Global License L25 Year License 1 2038-06-19
FreePBX CM Fax Pro 25 Year License 1 2033-06-19

It hasn’t expired

In Sangoma site, in license, clicked the Hardware Release.

In the FreePBX gui, fax-professional module it displays:

Fax Configuration Professional 13.0.24 Stable Sangoma Technologies Corporation Commercial Enabled and up to date Renew

The license is a 25-year license. Why would it have to paid for again??

Registered Modules
Fax Pro
Expiration Date 2033-06-19 (Free Updates until 2015-11-16)

(No Zend Resets remaining)

^^^^ Your update period has expired, the link above explains how to renew.

Updates for upgrades are not included in the 25 year license. You get 1 year of upgrades included. You have to pay maint to get upgrades after the 1 year.

By reinstalling same module, will that make the saving locally of inbound faxes work or not?

Thanks

No you need to upgrade to the latest.