Fax PRO error

Hello,

I bought a FAX Pro license and an error occurred:
Could you give me an advice please.
Thank you.

Reload failed because retrieve_conf encountered an error: 255
exit: 255
Unable to continue. SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘asterisk.faxpro_hook_core’ doesn’t exist:: in /var/www/html/admin/libraries/utility.functions.php on line 207
#0 [internal function]: die_freepbx(‘SQLSTATE[42S02]…’)
#1 /var/www/html/admin/libraries/sql.functions.php(138): call_user_func(‘die_freepbx’, ‘SQLSTATE[42S02]…’)
#2 /var/www/html/admin/modules/faxpro/functions.inc/functions.inc.php(912): db_e(Object(DB_Error))
#3 /var/www/html/admin/modules/faxpro/functions.inc/functions.inc.php(133): faxpro_hook_core_get(‘devices’, ‘222220695’)
#4 /var/www/html/admin/libraries/BMO/DialplanHooks.class.php(95): faxpro250_get_config(‘asterisk’)
#5 /var/lib/asterisk/bin/retrieve_conf(864): FreePBX\DialplanHooks->processHooks(‘asterisk’, Array)
#6 {main}
Current Asterisk Version: 13.17.0

Hi!

There’s a missing table…

I would suggest a reinstall…

Something like

fwconsole ma downloadinstall faxpro

at the command line should do the trick…

Obviously if there was any data in those tables it should be gone after that…

Good luck and have a nice day!

Nick

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