Failed to open xml file

On my S705, when trying to use the visual voicemail and listen to a message. I get a “failed to open xml file” error. I’m not even sure where to begin looking to solve this problem. Any suggestions? What other info do you need to know?

Thanks

You could see if you are on the latest firmware and if there is mention of your specific issue in any of the fixes.

https://wiki.freepbx.org/display/PHON/Phone+Firmware+Release+Notes

You should also be able to open a ticket with Sangoma as they support their phones.

This is a known issue with the S705 only and only running the latest firmware. If you are running .53, downgrade to .44 and test again.

I am on the latest (.53) firmware. Unfortunately when using the .44 firmware, my s705 freezes up about once a day and needs to be rebooted. Would it be advised to go to an even older version?

Thanks

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