For some reason about a month ago when an outbound call can not complete, such as a disconnected or bad number, the call rings back into the inbound queue. Nothing changed on our end other than updates. I am not seeing any errors in the logs. I called the numbers with my cell and confirmed they are all to bad numbers. Most of them on the cell I get a message that it can not be completed.
Can you post the logs please?
Here is the log file. I know it is the part with Local/2017@from-queue but I am not able to figure out the cause. Thank you. I had to cut off the top of the log due to size. I couldnt attach a txt file.
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:13] GotoIf(“SIP/22001-000010ac”, “0?limit”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:14] ExecIf(“SIP/22001-000010ac”, “1?Set(GROUP(concurrency_limit)=22001)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:15] ExecIf(“SIP/22001-000010ac”, “0?Set(CHANNEL(language)=)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:16] NoOp(“SIP/22001-000010ac”, “Macro Depth is 1”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:17] GotoIf(“SIP/22001-000010ac”, “1?report2:macroerror”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:19] GotoIf(“SIP/22001-000010ac”, “1?continue”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:37] Set(“SIP/22001-000010ac”, “CALLERID(number)=22001”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:38] Set(“SIP/22001-000010ac”, “CALLERID(name)=John Gibson”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:39] GotoIf(“SIP/22001-000010ac”, “0?cnum”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:40] Set(“SIP/22001-000010ac”, “CDR(cnam)=John Gibson”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:41] Set(“SIP/22001-000010ac”, “CDR(cnum)=22001”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-user-callerid:42] Set(“SIP/22001-000010ac”, “CHANNEL(language)=en”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [914015555432@from-internal:2] Gosub(“SIP/22001-000010ac”, “sub-record-check,s,1(out,914015555432,dontcare)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:1] GotoIf(“SIP/22001-000010ac”, “0?initialized”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:2] Set(“SIP/22001-000010ac”, “__REC_STATUS=INITIALIZED”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:3] Set(“SIP/22001-000010ac”, “NOW=1521559121”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:4] Set(“SIP/22001-000010ac”, “__DAY=20”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:5] Set(“SIP/22001-000010ac”, “__MONTH=03”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:6] Set(“SIP/22001-000010ac”, “__YEAR=2018”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:7] Set(“SIP/22001-000010ac”, “__TIMESTR=20180320-111841”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:8] Set(“SIP/22001-000010ac”, “__FROMEXTEN=22001”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:9] Set(“SIP/22001-000010ac”, “__MON_FMT=wav”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:10] NoOp(“SIP/22001-000010ac”, “Recordings initialized”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:11] ExecIf(“SIP/22001-000010ac”, “0?Set(ARG3=dontcare)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:12] Set(“SIP/22001-000010ac”, “REC_POLICY_MODE_SAVE=”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:13] ExecIf(“SIP/22001-000010ac”, “0?Set(REC_STATUS=NO)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:14] GotoIf(“SIP/22001-000010ac”, “3?checkaction”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-record-check:17] GotoIf(“SIP/22001-000010ac”, “1?sub-record-check,out,1”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [out@sub-record-check:1] NoOp(“SIP/22001-000010ac”, “Outbound Recording Check from 22001 to 914015555432”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [out@sub-record-check:2] Set(“SIP/22001-000010ac”, “RECMODE=force”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [out@sub-record-check:3] ExecIf(“SIP/22001-000010ac”, “0?Goto(routewins)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [out@sub-record-check:4] ExecIf(“SIP/22001-000010ac”, “0?Goto(routewins)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [out@sub-record-check:5] Gosub(“SIP/22001-000010ac”, “recordcheck,1(force,out,914015555432)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:1] NoOp(“SIP/22001-000010ac”, “Starting recording check against force”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:2] Goto(“SIP/22001-000010ac”, “force”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:5] Set(“SIP/22001-000010ac”, “__REC_POLICY_MODE=FORCE”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:6] GotoIf(“SIP/22001-000010ac”, “1?startrec”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:16] NoOp(“SIP/22001-000010ac”, “Starting recording: out, 914015555432”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:17] Set(“SIP/22001-000010ac”, “AUDIOHOOK_INHERIT(MixMonitor)=yes”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:18] Set(“SIP/22001-000010ac”, “__CALLFILENAME=out-914015555432-22001-20180320-111841-1521559121.4940”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:19] MixMonitor(“SIP/22001-000010ac”, “2018/03/20/out-914015555432-22001-20180320-111841-1521559121.4940.wav,abi(LOCAL_MIXMON_ID),”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:20] Set(“SIP/22001-000010ac”, “__MIXMON_ID=0x7f102405b410”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:21] Set(“SIP/22001-000010ac”, “__RECORD_ID=SIP/22001-000010ac”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:22] Set(“SIP/22001-000010ac”, “__REC_STATUS=RECORDING”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:23] Set(“SIP/22001-000010ac”, “CDR(recordingfile)=out-914015555432-22001-20180320-111841-1521559121.4940.wav”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [recordcheck@sub-record-check:24] Return(“SIP/22001-000010ac”, “”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [out@sub-record-check:6] Return(“SIP/22001-000010ac”, “”) in new stack
[2018-03-20 11:18:41] VERBOSE[31927][C-00000bba] app_mixmonitor.c: Begin MixMonitor Recording SIP/22001-000010ac
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [914015555432@from-internal:3] ExecIf(“SIP/22001-000010ac”, “0 ?Set(CDR(accountcode)=)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [914015555432@from-internal:4] Set(“SIP/22001-000010ac”, “MOHCLASS=default”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [914015555432@from-internal:5] Set(“SIP/22001-000010ac”, “_NODEST=”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [914015555432@from-internal:6] Macro(“SIP/22001-000010ac”, “dialout-trunk,2,14015555432,off”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:1] Set(“SIP/22001-000010ac”, “DIAL_TRUNK=2”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:2] GosubIf(“SIP/22001-000010ac”, “0?sub-pincheck,s,1()”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:3] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERID(num)=22001)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:4] GotoIf(“SIP/22001-000010ac”, “0?disabletrunk,1”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:5] Set(“SIP/22001-000010ac”, “DIAL_NUMBER=14015555432”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:6] Set(“SIP/22001-000010ac”, “DIAL_TRUNK_OPTIONS=Ttr”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:7] Set(“SIP/22001-000010ac”, “OUTBOUND_GROUP=OUT_2”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:8] Set(“SIP/22001-000010ac”, “DIAL_TRUNK_OPTIONS=Tt”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:9] GotoIf(“SIP/22001-000010ac”, “1?nomax”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:11] GotoIf(“SIP/22001-000010ac”, “0?skipoutcid”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:12] Macro(“SIP/22001-000010ac”, “outbound-callerid,2”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:1] NoOp(“SIP/22001-000010ac”, “22001”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:2] NoOp(“SIP/22001-000010ac”, “”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:3] NoOp(“SIP/22001-000010ac”, “off”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:4] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERPRES(name-pres)=)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:5] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERPRES(num-pres)=)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:6] ExecIf(“SIP/22001-000010ac”, “0?Set(REALCALLERIDNUM=22001)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:7] GotoIf(“SIP/22001-000010ac”, “1?normcid”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:11] Set(“SIP/22001-000010ac”, “USEROUTCID=5084586807”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:12] Set(“SIP/22001-000010ac”, “EMERGENCYCID=”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:13] Set(“SIP/22001-000010ac”, “TRUNKOUTCID=”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:14] GotoIf(“SIP/22001-000010ac”, “1?trunkcid”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:19] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERID(all)=)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:20] ExecIf(“SIP/22001-000010ac”, “1?Set(CALLERID(all)=5084586807)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:21] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERID(all)=)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:22] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:23] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:24] Set(“SIP/22001-000010ac”, “CDR(outbound_cnum)=5084586807”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:25] Set(“SIP/22001-000010ac”, “CDR(outbound_cnam)=”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:13] GosubIf(“SIP/22001-000010ac”, “1?sub-flp-2,s,1()”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-2:1] ExecIf(“SIP/22001-000010ac”, “0?Set(TARGET_FLP_2=175714015555432)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-2:2] GotoIf(“SIP/22001-000010ac”, “0?match”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-2:3] ExecIf(“SIP/22001-000010ac”, “0?Set(TARGET_FLP_2=114015555432)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-2:4] GotoIf(“SIP/22001-000010ac”, “0?match”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-2:5] ExecIf(“SIP/22001-000010ac”, “0?Set(TARGET_FLP_2=15555432)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-2:6] GotoIf(“SIP/22001-000010ac”, “0?match”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-2:7] Return(“SIP/22001-000010ac”, “”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:14] Set(“SIP/22001-000010ac”, “OUTNUM=+14015555432”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:15] Set(“SIP/22001-000010ac”, “custom=SIP/BWPrimary”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:16] ExecIf(“SIP/22001-000010ac”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Tt)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:17] ExecIf(“SIP/22001-000010ac”, “0?Set(DIAL_TRUNK_OPTIONS=TtM(confirm))”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:18] Macro(“SIP/22001-000010ac”, “dialout-trunk-predial-hook,”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/22001-000010ac”, “”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:19] GotoIf(“SIP/22001-000010ac”, “0?skipcrm”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:20] Set(“SIP/22001-000010ac”, “__CRM_DIRECTION=OUTBOUND”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:21] Set(“SIP/22001-000010ac”, “__CRM_DESTINATION=+14015555432”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:22] Set(“SIP/22001-000010ac”, “__CRM_SOURCE=22001”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:23] AGI(“SIP/22001-000010ac”, “sangomacrm.agi”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] res_agi.c: <SIP/22001-000010ac>AGI Script sangomacrm.agi completed, returning 0
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:24] Set(“SIP/22001-000010ac”, “CHANNEL(hangup_handler_push)=crm-hangup,s,1”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:25] NoOp(“SIP/22001-000010ac”, “CRM Finished”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:26] GotoIf(“SIP/22001-000010ac”, “0?bypass,1”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:27] ExecIf(“SIP/22001-000010ac”, “1?Set(CONNECTEDLINE(num,i)=14015555432)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:28] ExecIf(“SIP/22001-000010ac”, “1?Set(CONNECTEDLINE(name,i)=CID:5084586807)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:29] ExecIf(“SIP/22001-000010ac”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)5084586807)”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:30] GotoIf(“SIP/22001-000010ac”, “0?customtrunk”) in new stack
[2018-03-20 11:18:41] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:31] Dial(“SIP/22001-000010ac”, “SIP/BWPrimary/+14015555432,300,Ttb(func-apply-sipheaders^s^1)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:32] NoOp(“SIP/22001-000010ac”, “Dial failed for some reason with DIALSTATUS = CONGESTION and HANGUPCAUSE = 38”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:33] GotoIf(“SIP/22001-000010ac”, “0?continue,1:s-CONGESTION,1”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s-CONGESTION@macro-dialout-trunk:1] Set(“SIP/22001-000010ac”, “RC=38”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s-CONGESTION@macro-dialout-trunk:2] Goto(“SIP/22001-000010ac”, “38,1”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [38@macro-dialout-trunk:1] Goto(“SIP/22001-000010ac”, “continue,1”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [continue@macro-dialout-trunk:1] NoOp(“SIP/22001-000010ac”, “TRUNK Dial failed due to CONGESTION HANGUPCAUSE: 38 - failing through to other trunks”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [continue@macro-dialout-trunk:2] ExecIf(“SIP/22001-000010ac”, “1?Set(CALLERID(number)=22001)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [914015555432@from-internal:7] Macro(“SIP/22001-000010ac”, “dialout-trunk,3,14015555432,off”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:1] Set(“SIP/22001-000010ac”, “DIAL_TRUNK=3”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:2] GosubIf(“SIP/22001-000010ac”, “0?sub-pincheck,s,1()”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:3] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERID(num)=22001)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:4] GotoIf(“SIP/22001-000010ac”, “0?disabletrunk,1”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:5] Set(“SIP/22001-000010ac”, “DIAL_NUMBER=14015555432”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:6] Set(“SIP/22001-000010ac”, “DIAL_TRUNK_OPTIONS=Ttr”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:7] Set(“SIP/22001-000010ac”, “OUTBOUND_GROUP=OUT_3”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:8] Set(“SIP/22001-000010ac”, “DIAL_TRUNK_OPTIONS=Tt”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:9] GotoIf(“SIP/22001-000010ac”, “1?nomax”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:11] GotoIf(“SIP/22001-000010ac”, “0?skipoutcid”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:12] Macro(“SIP/22001-000010ac”, “outbound-callerid,3”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:1] NoOp(“SIP/22001-000010ac”, “22001”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:2] NoOp(“SIP/22001-000010ac”, “”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:3] NoOp(“SIP/22001-000010ac”, “off”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:4] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERPRES(name-pres)=)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:5] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERPRES(num-pres)=)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:6] ExecIf(“SIP/22001-000010ac”, “0?Set(REALCALLERIDNUM=22001)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:7] GotoIf(“SIP/22001-000010ac”, “1?normcid”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:11] Set(“SIP/22001-000010ac”, “USEROUTCID=5084586807”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:12] Set(“SIP/22001-000010ac”, “EMERGENCYCID=”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:13] Set(“SIP/22001-000010ac”, “TRUNKOUTCID=”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:14] GotoIf(“SIP/22001-000010ac”, “1?trunkcid”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:19] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERID(all)=)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:20] ExecIf(“SIP/22001-000010ac”, “1?Set(CALLERID(all)=5084586807)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:21] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERID(all)=)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:22] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:23] ExecIf(“SIP/22001-000010ac”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:24] Set(“SIP/22001-000010ac”, “CDR(outbound_cnum)=5084586807”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-outbound-callerid:25] Set(“SIP/22001-000010ac”, “CDR(outbound_cnam)=”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:13] GosubIf(“SIP/22001-000010ac”, “1?sub-flp-3,s,1()”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-3:1] ExecIf(“SIP/22001-000010ac”, “0?Set(TARGET_FLP_3=175714015555432)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-3:2] GotoIf(“SIP/22001-000010ac”, “0?match”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-3:3] ExecIf(“SIP/22001-000010ac”, “0?Set(TARGET_FLP_3=114015555432)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-3:4] GotoIf(“SIP/22001-000010ac”, “0?match”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-3:5] ExecIf(“SIP/22001-000010ac”, “0?Set(TARGET_FLP_3=15555432)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-3:6] GotoIf(“SIP/22001-000010ac”, “0?match”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@sub-flp-3:7] Return(“SIP/22001-000010ac”, “”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:14] Set(“SIP/22001-000010ac”, “OUTNUM=+14015555432”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:15] Set(“SIP/22001-000010ac”, “custom=SIP/BWSecondary”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:16] ExecIf(“SIP/22001-000010ac”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Tt)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:17] ExecIf(“SIP/22001-000010ac”, “0?Set(DIAL_TRUNK_OPTIONS=TtM(confirm))”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:18] Macro(“SIP/22001-000010ac”, “dialout-trunk-predial-hook,”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/22001-000010ac”, “”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:19] GotoIf(“SIP/22001-000010ac”, “1?skipcrm”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:25] NoOp(“SIP/22001-000010ac”, “CRM Finished”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:26] GotoIf(“SIP/22001-000010ac”, “0?bypass,1”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:27] ExecIf(“SIP/22001-000010ac”, “1?Set(CONNECTEDLINE(num,i)=14015555432)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:28] ExecIf(“SIP/22001-000010ac”, “1?Set(CONNECTEDLINE(name,i)=CID:5084586807)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:29] ExecIf(“SIP/22001-000010ac”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)5084586807)”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:30] GotoIf(“SIP/22001-000010ac”, “0?customtrunk”) in new stack
[2018-03-20 11:18:43] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-dialout-trunk:31] Dial(“SIP/22001-000010ac”, “SIP/BWSecondary/+14015555432,300,Ttb(func-apply-sipheaders^s^1)”) in new stack
[2018-03-20 11:18:45] VERBOSE[31926][C-00000bba] app_dial.c: Now forwarding SIP/22001-000010ac to ‘Local/+14015555432@from-pstn-e164-us’ (thanks to SIP/BWSecondary-000010ae)
[2018-03-20 11:18:45] VERBOSE[31926][C-00000bba] app_dial.c: Local/+14015555432@from-pstn-e164-us-000000ae;1 answered SIP/22001-000010ac
[2018-03-20 11:18:45] VERBOSE[31926][C-00000bba] bridge_channel.c: Channel SIP/22001-000010ac joined ‘simple_bridge’ basic-bridge <173bf17e-95ad-4ced-af70-84d99df3ff41>
[2018-03-20 11:18:49] VERBOSE[31984][C-00000bba] bridge_channel.c: Channel SIP/22001-000010ac left ‘simple_bridge’ basic-bridge <173bf17e-95ad-4ced-af70-84d99df3ff41>
[2018-03-20 11:18:49] VERBOSE[31984][C-00000bba] bridge_channel.c: Channel SIP/22001-000010ac swapped with Local/+14015555432@from-pstn-e164-us-000000ae;2 into ‘simple_bridge’ basic-bridge <9e6b816b-37b7-4ac4-a653-3300d5717494>
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] bridge_channel.c: Channel SIP/22001-000010ac left ‘simple_bridge’ basic-bridge <9e6b816b-37b7-4ac4-a653-3300d5717494>
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] app_macro.c: Spawn extension (macro-dialout-trunk, s, 31) exited non-zero on ‘SIP/22001-000010ac’ in macro ‘dialout-trunk’
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Spawn extension (from-internal, 914015555432, 7) exited non-zero on ‘SIP/22001-000010ac’
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [h@from-internal:1] Macro(“SIP/22001-000010ac”, “hangupcall”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“SIP/22001-000010ac”, “1?theend”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“SIP/22001-000010ac”, “0?Set(CDR(recordingfile)=)”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“SIP/22001-000010ac”, “Local/2017@from-queue-000000af;1 monior file= /var/spool/asterisk/monitor/2018/03/20/out-914015555432-22001-20180320-111841-1521559121.4940.wav”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-hangupcall:5] AGI(“SIP/22001-000010ac”, “attendedtransfer-rec-restart.php,Local/2017@from-queue-000000af;1,/var/spool/asterisk/monitor/2018/03/20/out-914015555432-22001-20180320-111841-1521559121.4940.wav”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] res_agi.c: <SIP/22001-000010ac>AGI Script attendedtransfer-rec-restart.php completed, returning 0
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@macro-hangupcall:6] Hangup(“SIP/22001-000010ac”, “”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] app_macro.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on ‘SIP/22001-000010ac’ in macro ‘hangupcall’
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/22001-000010ac’
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] app_stack.c: SIP/22001-000010ac Internal Gosub(crm-hangup,s,1) start
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@crm-hangup:1] NoOp(“SIP/22001-000010ac”, “Sending Hangup to CRM”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@crm-hangup:2] NoOp(“SIP/22001-000010ac”, “HANGUP CAUSE: 16”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@crm-hangup:3] ExecIf(“SIP/22001-000010ac”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@crm-hangup:4] NoOp(“SIP/22001-000010ac”, “MASTER CHANNEL: 1521559121.4940 = 1521559121.4940”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@crm-hangup:5] GotoIf(“SIP/22001-000010ac”, “0?return”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@crm-hangup:6] Set(“SIP/22001-000010ac”, “__CRM_HANGUP=1”) in new stack
[2018-03-20 11:18:52] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@crm-hangup:7] AGI(“SIP/22001-000010ac”, “sangomacrm.agi”) in new stack
[2018-03-20 11:18:53] VERBOSE[31926][C-00000bba] res_agi.c: <SIP/22001-000010ac>AGI Script sangomacrm.agi completed, returning 0
[2018-03-20 11:18:53] VERBOSE[31926][C-00000bba] pbx.c: Executing [s@crm-hangup:8] Return(“SIP/22001-000010ac”, “”) in new stack
[2018-03-20 11:18:53] VERBOSE[31926][C-00000bba] app_stack.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/22001-000010ac’
[2018-03-20 11:18:53] VERBOSE[31926][C-00000bba] app_stack.c: SIP/22001-000010ac Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
[2018-03-20 11:18:53] VERBOSE[31927][C-00000bba] app_mixmonitor.c: End MixMonitor Recording SIP/22001-000010ac
Our trunk provider has said it is an issue on their end. Thank you.
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