Extensions Question

I have custom extensions for a PBX. The extensions match their cellphones. These users are using DISA to make outbound calls. Some need their outbound calls recorded and others do not. Right now, they all use the same DISA (Record calls = Don’t Care) but the calls do not record. I think there was an assumption on my part that when they call into the PBX, the PBX will see that they have a matching extension.

But maybe this does not work? Does this only work with PJSIP? Or is there another way to assume the extensions’ identity (so the outbound recording rules are respected) with dial plan? Thank you!

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