I have a phone system that is running 3 different companies. Each company wants to also now use softphones. To organize this I am thinking of having different extension sets for each company for their softphones. Currently we already have 3xx,4xx and 5xx for each respective company, and they are each assigned to a trunk group.
Does anyone know if these added softphone extension sets would work OK with FreePBX? I just want to be sure the extensions won’t interfere with any of the systems features.
Company 1 - Deskphones(3xx) - Softphones (5xx)
Company 2 - Deskphones(4xx) - Softphones (6xx)
Company 3 - Deskphones(5xx) - Softphones (7xx)
Why even having different set ranges of extensions for soft phones?
You used 5xx twice.
Oops sorry. It should have been:
Company 1 - Deskphones(2xx) - Softphones (5xx)
Company 2 - Deskphones(3xx) - Softphones (6xx)
Company 3 - Deskphones(4xx) - Softphones (7xx)
I think in the FreePBX documentation they show separating the deskphone extensions from the softphones. But I guess you are right, there is really no reason to do this? That is the question
Can you point me to that documentation?
SIP is SIP and extensions are extensions. For administration I understand.
I would do something like this
Company 1 - Deskphones(2xx) - Softphones (22xx)
Company 2 - Deskphones(3xx) - Softphones (23xx)
Company 3 - Deskphones(4xx) - Softphones (24xx)
Then the users can set the follow me to their soft phones and such.
Remote soft phones work great over VPN’s rather than expose system to Internet.
Thanks SkykingOH. I will use your suggested extension scheme. Yes, it is more just for organization.
Here is the documentation: search for “Example Usage:”
Yours seems to be a very literal interpretation of an example.
Nonetheless as the page notes, it is out of date but somewhat still applicable and has some pedagogical utility.