Extensions.conf or extensions_additional.conf

Both extensions.conf or extensions_additional.conf have section [macro-outisbusy]


exten => s,1,Progress
exten => s,n,Playback(all-circuits-busy-now,noanswer)
exten => s,n,Playback(pls-try-call-later,noanswer)
exten => s,n,Macro(hangupcall)



include => macro-outisbusy-custom
exten => s,1,Progress
exten => s,n,GotoIf($["${EMERGENCYROUTE}" = "YES"]?emergency,1)
exten => s,n,GotoIf($["${INTRACOMPANYROUTE}" = "YES"]?intracompany,1)
exten => s,n,Playback(all-circuits-busy-now&pls-try-call-later, noanswer)
exten => s,n,Congestion(20)
exten => s,n,Hangup
exten => intracompany,1,Playback(all-circuits-busy-now&pls-try-call-later, noanswer)
exten => intracompany,n,Congestion(20)
exten => intracompany,n,Hangup
exten => emergency,1,Playback(all-circuits-busy-now&pls-try-call-later)
exten => emergency,n,Congestion(20)
exten => emergency,n,Hangup

As a result I am getting warnings

WARNING[32729] pbx.c: Unable to register extension 's', priority 1 in 'macro-outisbusy', already in use
WARNING[32729] pbx.c: Unable to register extension 's', priority 2 in 'macro-outisbusy', already in use
WARNING[32729] pbx.c: Unable to register extension 's', priority 3 in 'macro-outisbusy', already in use
WARNING[32729] pbx.c: Unable to register extension 's', priority 4 in 'macro-outisbusy', already in use

I assume that means that section [macro-outisbusy] in extensions_additional.conf is ignored.
Which section is correct? Can they co-exist?

That looks like a bug. Please create a ticket for it.

extensions_additional.conf is included in the beginning of extensions.conf and the macro-outisbusy in extensions.conf will be skipped.

Thanks. In a mean time from which file section [macro-outisbusy] should it be removed from extensions_additional.conf or extensions.conf?

None. It will be fixed in the next update for framework.
It is a trivial error and the correct macro-outisbusy is used.

Thanks. Got it.
I want to understand the correct approach to those situations in general though.

For example, I am reading a “How to give a particular extension different or restricted trunk access for outgoing calls” guide.
At some point author says to create a section [macro-dialout-trunk-predial-hook]
in extensions_custom.conf. But extensions.conf has [macro-dialout-trunk-predial-hook] already also. So, in this case, do I remove it from extensions.conf and put in extensions_custom.conf? Leave the two? Edit extensions.conf instead? How FreePBX will handle it? Would my changes be overwritten by FreePBX at some point?
Thanks once again for your time.

Ticket 5558 created.

extensions.conf will always be overwritten by FreePBX and has to be left alone. The earliest definition of a context takes precedence, so as long as your definition is first you won’t have any problems.